Hi srrosen,
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Before beginning the proposed fix, read this post completely. Any questions should be kindly asked before proceeding. Ensure that there are no open browsers when carrying out the procedures below. Save the following instructions in Notepad as this webpage would not be available when you're carrying out the fix.
It is IMPORTANT that you don't miss a step & perform everything in the correct order/sequence.
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I'm not seeing much going on in your logs. However, we will try and take a closer look.
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Click > Start > Control Panel > Add / Remove Programs and uninstall the following programs (if they exist):
WeatherBug
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Please perform the following:
- Download RSIT by random/random and save it to your desktop.
- Double click RSIT.exe to start the tool and click Continue at the disclaimer.
- When the scan completes it will open a log named log.txt maximized, and a log named info.txt minimized.
- Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of both here.
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Perform an online scan with
Panda ActiveScan
- Click on Scan Your PC Now
- A "pop up" window will appear, or a new tab will open.
- Click on Register
- Choose the option you like most, but we recommend the Free Registration.
- Click on Register
- Enter your e-mail address, and create a password.
- Select "I do not want to receive any type of information". (unless you want to receive such information)
- Click on Send
- Confirm registration, and continue by entering your user name and password, then click on Enter
- Select Full Scan, then Click on Scan Now
- Wait for the components to be loaded and installed. Don't close this window or go to another page while it is downloading. You can continue using the Internet by opening another window in your browser.
- If it finds any malware it can disinfect, the Disinfect button will be enabled. Click on Disinfect
- Please ignore the offer to buy the program. Click on Export To
- Export the log and save it to your desktop.
- Please attach the contents of that log in your next reply.
* Turn off the real time scanner of any existing antivirus program while performing the online scan
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Please reply back with the following:
1. log.txt
2. info.txt
3. Panda ActiveScan Results