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infj23 · 07-04-2009, 09:10 AM

My hard drive crashed so I replaced it with no problems. Installed XP from my CD (I had previously upgraded to Vista--may or may not re-install that upgrade, so running XP for now). XP loaded without any trouble, and then I installed Office from my CD.

As I was trying to get everything to work (first problem was I could not get on the Internet), I wen to Dell's site to get the drivers I needed. Once I got a few drivers installed, I could get on the Internet. I was still missing some drivers and couldn't figure out from Dell's site which I needed, so I bought Driver Detective, which scanned my machine and downloaded the drivers I needed. After getting my drivers installed, I have been restoring my files online through Carbonite.

Driver Detective's first scan, and every scan since then, shows Philips CDRW/DVD SCB5265-0 as "unplugged." I do not know when in the process the CD drive started having problems. Obviously it worked well enough to load XP and Office. The drive does not show up on the "My Computer" page or in Device Manager.

Laptop is Dell Inspiron 8600.

Any ideas?
Thanks to all!

07-04-2009, 09:10 AM	#1 (permalink)
infj23 Registered User Join Date: Jul 2009 Posts: 4 OS: XP SP3	[SOLVED] Unplugged CD/DVD Drive My hard drive crashed so I replaced it with no problems. Installed XP from my CD (I had previously upgraded to Vista--may or may not re-install that upgrade, so running XP for now). XP loaded without any trouble, and then I installed Office from my CD. As I was trying to get everything to work (first problem was I could not get on the Internet), I wen to Dell's site to get the drivers I needed. Once I got a few drivers installed, I could get on the Internet. I was still missing some drivers and couldn't figure out from Dell's site which I needed, so I bought Driver Detective, which scanned my machine and downloaded the drivers I needed. After getting my drivers installed, I have been restoring my files online through Carbonite. Driver Detective's first scan, and every scan since then, shows Philips CDRW/DVD SCB5265-0 as "unplugged." I do not know when in the process the CD drive started having problems. Obviously it worked well enough to load XP and Office. The drive does not show up on the "My Computer" page or in Device Manager. Laptop is Dell Inspiron 8600. Any ideas? Thanks to all! Last edited by infj23; 07-04-2009 at 09:14 AM.