Thanks, here's the info :
Its a Talk Talk ADSL modem, it doesn't appear to have any other name or model number.
No Router
XP Pro SP3
There were a few things in your message I was unsure of, sorry!!
From the command prompt
Code:
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
C:\Documents and Settings\Administrator>PING 206.190.60.37
Pinging 206.190.60.37 with 32 bytes of data:
Reply from 206.190.60.37: bytes=32 time=143ms TTL=53
Reply from 206.190.60.37: bytes=32 time=144ms TTL=53
Reply from 206.190.60.37: bytes=32 time=143ms TTL=53
Reply from 206.190.60.37: bytes=32 time=143ms TTL=53
Ping statistics for 206.190.60.37:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 143ms, Maximum = 144ms, Average = 143ms
C:\Documents and Settings\Administrator>PING yahoo.com
Pinging yahoo.com [209.191.93.53] with 32 bytes of data:
Reply from 209.191.93.53: bytes=32 time=191ms TTL=50
Reply from 209.191.93.53: bytes=32 time=192ms TTL=50
Reply from 209.191.93.53: bytes=32 time=189ms TTL=50
Reply from 209.191.93.53: bytes=32 time=192ms TTL=50
Ping statistics for 209.191.93.53:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 189ms, Maximum = 192ms, Average = 191ms
C:\Documents and Settings\Administrator>NBTSTAT -n
Local Area Connection 4:
Node IpAddress: [192.168.1.5] Scope Id: []
NetBIOS Local Name Table
Name Type Status
---------------------------------------------
GREG-DE4A75C2D8<00> UNIQUE Registered
GREG-DE4A75C2D8<20> UNIQUE Registered
WORKGROUP <00> GROUP Registered
C:\Documents and Settings\Administrator>IPCONFIG /ALL
Windows IP Configuration
Host Name . . . . . . . . . . . . : greg-de4a75c2d8
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection 4:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom NetXtreme Gigabit Ethernet
Physical Address. . . . . . . . . : 00-0F-FE-07-EC-BE
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.5
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
Lease Obtained. . . . . . . . . . : 04 July 2009 08:47:57
Lease Expires . . . . . . . . . . : 05 July 2009 08:47:57
C:\Documents and Settings\Administrator>
I also have this diagnostic log from the IE 8 tool, on this occasion is was UNABLE to connect again :
Code:
<?xml version="1.0" ?>
<?xml-stylesheet type='text/xsl' href="xpnetdiag.xsl" ?>
<xpnetdiag>
<title>
Network Diagnostics for Windows XP
</title>
<lastRunText>
Last diagnostic run time:
</lastRunText>
<rejectText>
REJECT
</rejectText>
<indeterminateText>
INDETERMINATE
</indeterminateText>
<confirmText>
CONFIRM
</confirmText>
<timeStamp>
07/04/09 08:37:55
</timeStamp>
<component name="HTTP, HTTPS, FTP Diagnostic" startDiagnosisTime="07/04/09 08:37:55">
<rootCause name="HTTP, HTTPS, FTP connectivity" status="confirm">
<trace traceType="warn" text="HTTP: Error 12007 connecting to www.microsoft.com: The server name or address could not be resolved
">
</trace>
<trace traceType="warn" text="HTTPS: Error 12007 connecting to www.microsoft.com: The server name or address could not be resolved
">
</trace>
<trace traceType="warn" text="FTP (Passive): Error 12007 connecting to ftp.microsoft.com: The server name or address could not be resolved
">
</trace>
<trace traceType="warn" text="HTTP: Error 12007 connecting to www.hotmail.com: The server name or address could not be resolved
">
</trace>
<trace traceType="warn" text="HTTPS: Error 12007 connecting to www.passport.net: The server name or address could not be resolved
">
</trace>
<trace traceType="warn" text="FTP (Active): Error 12007 connecting to ftp.microsoft.com: The server name or address could not be resolved
">
</trace>
<trace traceType="error" text="Could not make an HTTP connection.">
</trace>
<trace traceType="error" text="Could not make an HTTPS connection.">
</trace>
<trace traceType="error" text="Could not make an FTP connection.">
</trace>
</rootCause>
</component>
<component name="Network Adapter Diagnostic" startDiagnosisTime="07/04/09 08:38:40">
<rootCause name="Network location detection" status="reject">
<trace traceType="info" text="Using home Internet connection">
</trace>
</rootCause>
<rootCause name="Network adapter identification" status="reject">
<trace traceType="info" text="Network connection: Name=Local Area Connection 4, Device=Broadcom NetXtreme Gigabit Ethernet, MediaType=LAN, SubMediaType=LAN">
</trace>
<trace traceType="info" text="Ethernet connection selected">
</trace>
</rootCause>
<rootCause name="Network adapter status" status="reject">
<trace traceType="info" text="Network connection status: Connected">
</trace>
</rootCause>
</component>
<component name="WinSock Diagnostic" startDiagnosisTime="07/04/09 08:38:40">
<rootCause name="WinSock status" status="reject">
<trace traceType="info" text="All base service provider entries are present in the Winsock catalog.">
</trace>
<trace traceType="info" text="The Winsock Service provider chains are valid.">
</trace>
<trace traceType="info" text="Provider entry MSAFD Tcpip [TCP/IP] passed the loopback communication test.">
</trace>
<trace traceType="info" text="Provider entry PCTOOLS over [MSAFD Tcpip [TCP/IP]] -> MSAFD Tcpip [TCP/IP] passed the loopback communication test.">
</trace>
<trace traceType="info" text="Provider entry MSAFD Tcpip [UDP/IP] passed the loopback communication test.">
</trace>
<trace traceType="info" text="Provider entry PCTOOLS over [MSAFD Tcpip [UDP/IP]] -> MSAFD Tcpip [UDP/IP] passed the loopback communication test.">
</trace>
<trace traceType="info" text="Provider entry RSVP UDP Service Provider passed the loopback communication test.">
</trace>
<trace traceType="info" text="Provider entry RSVP TCP Service Provider passed the loopback communication test.">
</trace>
<trace traceType="info" text="Connectivity is valid for all Winsock service providers.">
</trace>
</rootCause>
</component>
<component name="Wireless Diagnostic" startDiagnosisTime="07/04/09 08:38:42">
<rootCause name="Wireless - Service disabled" status="reject">
</rootCause>
<rootCause name="Wireless - User SSID" status="reject">
</rootCause>
<rootCause name="Wireless - First time setup" status="reject">
</rootCause>
<rootCause name="Wireless - Radio off" status="reject">
</rootCause>
<rootCause name="Wireless - Out of range" status="reject">
</rootCause>
<rootCause name="Wireless - Hardware issue" status="reject">
</rootCause>
<rootCause name="Wireless - Novice user" status="reject">
</rootCause>
<rootCause name="Wireless - Ad-hoc network" status="reject">
</rootCause>
<rootCause name="Wireless - Less preferred" status="reject">
</rootCause>
<rootCause name="Wireless - 802.1x enabled" status="reject">
</rootCause>
<rootCause name="Wireless - Configuration mismatch" status="reject">
</rootCause>
<rootCause name="Wireless - Low SNR" status="reject">
</rootCause>
</component>
<component name="IP Configuration Diagnostic" startDiagnosisTime="07/04/09 08:38:42">
<rootCause name="Invalid IP address" status="reject">
<trace traceType="info" text="Valid IP address detected: 192.168.1.5">
</trace>
</rootCause>
</component>
<component name="IP Layer Diagnostic" startDiagnosisTime="07/04/09 08:38:42">
<rootCause name="Corrupted IP routing table" status="reject">
<trace traceType="info" text="The default route is valid">
</trace>
<trace traceType="info" text="The loopback route is valid">
</trace>
<trace traceType="info" text="The local host route is valid">
</trace>
<trace traceType="info" text="The local subnet route is valid">
</trace>
</rootCause>
<rootCause name="Invalid ARP cache entries" status="reject">
<trace traceType="action" text="The ARP cache has been flushed">
</trace>
</rootCause>
</component>
<component name="Gateway Diagnostic" startDiagnosisTime="07/04/09 08:38:43">
<rootCause name="Gateway" status="indeterminate">
<trace traceType="info" text="The following proxy configuration is being used by IE:
Automatically Detect Settings:Disabled
Automatic Configuration Script:
Proxy Server:
Proxy Bypass list:
">
</trace>
<trace traceType="info" text="This computer has the following default gateway entry(ies):
192.168.1.1">
</trace>
<trace traceType="info" text="This computer has the following IP address(es):
192.168.1.5">
</trace>
<trace traceType="info" text="The default gateway is in the same subnet as this computer">
</trace>
<trace traceType="info" text="The default gateway entry is a valid unicast address">
</trace>
<trace traceType="info" text="The default gateway address was resolved via ARP in 1 try(ies)">
</trace>
<trace traceType="info" text="The default gateway was reached via ICMP Ping in 1 try(ies)">
</trace>
<trace traceType="warn" text="Hostname www.microsoft.com could not be resolved (Error code 0x2afc). Could be either gateway or DNS issue">
</trace>
<trace traceType="action" text="Automated repair: Renew IP address">
</trace>
<trace traceType="action" text="Releasing the current IP address...">
</trace>
<trace traceType="action" text="Successfully released the current IP address">
</trace>
<trace traceType="action" text="Renewing the IP address...">
</trace>
<trace traceType="action" text="Successfully renewed the current IP address">
</trace>
<trace traceType="info" text="This computer has the following default gateway entry(ies):
192.168.1.1">
</trace>
<trace traceType="info" text="This computer has the following IP address(es):
192.168.1.5">
</trace>
<trace traceType="info" text="The default gateway is in the same subnet as this computer">
</trace>
<trace traceType="info" text="The default gateway entry is a valid unicast address">
</trace>
<trace traceType="info" text="The default gateway address was resolved via ARP in 1 try(ies)">
</trace>
<trace traceType="info" text="The default gateway was reached via ICMP Ping in 1 try(ies)">
</trace>
<trace traceType="warn" text="Hostname www.microsoft.com could not be resolved (Error code 0x2afc). Could be either gateway or DNS issue">
</trace>
<trace traceType="action" text="Automated repair: Reset network connection">
</trace>
<trace traceType="action" text="Disabling the network adapter">
</trace>
<trace traceType="action" text="Enabling the network adapter">
</trace>
<trace traceType="info" text="Network adapter successfully enabled">
</trace>
<trace traceType="info" text="This computer has the following default gateway entry(ies):
192.168.1.1">
</trace>
<trace traceType="info" text="This computer has the following IP address(es):
192.168.1.5">
</trace>
<trace traceType="info" text="The default gateway is in the same subnet as this computer">
</trace>
<trace traceType="info" text="The default gateway entry is a valid unicast address">
</trace>
<trace traceType="info" text="The default gateway address was resolved via ARP in 1 try(ies)">
</trace>
<trace traceType="info" text="The default gateway was reached via ICMP Ping in 1 try(ies)">
</trace>
<trace traceType="warn" text="Hostname www.microsoft.com could not be resolved (Error code 0x2afc). Could be either gateway or DNS issue">
</trace>
<trace traceType="action" text="Manual repair: Reboot modem">
</trace>
<trace traceType="info" text="This computer has the following default gateway entry(ies):
192.168.1.1">
</trace>
<trace traceType="info" text="This computer has the following IP address(es):
192.168.1.5">
</trace>
<trace traceType="info" text="The default gateway is in the same subnet as this computer">
</trace>
<trace traceType="info" text="The default gateway entry is a valid unicast address">
</trace>
<trace traceType="info" text="The default gateway address was resolved via ARP in 1 try(ies)">
</trace>
<trace traceType="info" text="The default gateway was reached via ICMP Ping in 1 try(ies)">
</trace>
<trace traceType="warn" text="Hostname www.microsoft.com could not be resolved (Error code 0x2afc). Could be either gateway or DNS issue">
</trace>
<trace traceType="info" text="Waiting some time for the modem/router to stabilize">
</trace>
<trace traceType="action" text="Automated repair: Renew IP address">
</trace>
<trace traceType="action" text="Releasing the current IP address...">
</trace>
<trace traceType="action" text="Successfully released the current IP address">
</trace>
<trace traceType="action" text="Renewing the IP address...">
</trace>
<trace traceType="action" text="Successfully renewed the current IP address">
</trace>
<trace traceType="info" text="This computer has the following default gateway entry(ies):
192.168.1.1">
</trace>
<trace traceType="info" text="This computer has the following IP address(es):
192.168.1.5">
</trace>
<trace traceType="info" text="The default gateway is in the same subnet as this computer">
</trace>
<trace traceType="info" text="The default gateway entry is a valid unicast address">
</trace>
<trace traceType="info" text="The default gateway address was resolved via ARP in 1 try(ies)">
</trace>
<trace traceType="info" text="The default gateway was reached via ICMP Ping in 1 try(ies)">
</trace>
<trace traceType="warn" text="Hostname www.microsoft.com could not be resolved (Error code 0x2afc). Could be either gateway or DNS issue">
</trace>
</rootCause>
</component>
<component name="DNS Client Diagnostic" startDiagnosisTime="07/04/09 08:40:35">
<rootCause name="DNS - Not a home user scenario" status="reject">
<trace traceType="info" text="Using Web Proxy: no">
</trace>
<trace traceType="info" text="Resolving name ok for (www.microsoft.com): no">
</trace>
<trace traceType="warn" text="Unrecognized WinSock NSP: mdnsNSP">
</trace>
</rootCause>
<rootCause name="No DNS servers" status="reject">
</rootCause>
<rootCause name="DNS failure" status="confirm">
<trace traceType="info" text="Query [www.microsoft.com] against DNS Server 192.168.1.1, (Type = 0x1, Options = 0x10e8) returns 0x5b4">
</trace>
<trace traceType="action" text="Automated repair: Renew IP address">
</trace>
<trace traceType="action" text="Releasing the current IP address...">
</trace>
<trace traceType="action" text="Successfully released the current IP address">
</trace>
<trace traceType="action" text="Renewing the IP address...">
</trace>
<trace traceType="action" text="Successfully renewed the current IP address">
</trace>
<trace traceType="info" text="Query [www.microsoft.com] against DNS Server 192.168.1.1, (Type = 0x1, Options = 0x10e8) returns 0x5b4">
</trace>
<trace traceType="info" text="Redirecting user to support call">
</trace>
</rootCause>
</component>
</xpnetdiag>