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Old 07-03-2009, 05:38 AM   #2 (permalink)
CatByte
Analyst, Security Team
 
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Join Date: Jan 2009
Location: Canada
Posts: 2,163
OS: XP sp3


Re: Overclick redirect and blue screen of death

Hi,

Please do the following:

Download Combofix from any of the links below. You must rename it before saving it.
Save it to your desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved and renamed following this process directly to your desktop**
  • If you are using Firefox, make sure that your download settings are as follows:
    • Tools->Options->Main tab
    • Set to "Always ask me where to Save the files".


Link 1
Link 2
Link 3


During the download, rename Combofix to Combo-Fix as follows:





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  • It is important you rename Combofix during the download, but not after.
  • Please do not rename Combofix to other names, but only to the one indicated.


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  • Double click on Combo-Fix.exe & follow the prompts.
    • When finished, it will produce a report for you.
    • Please post the "C:\Combo-Fix.txt" for further review.
    **Note: Do not mouseclick combo-fix's window while it's running. That may cause it to stall**


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  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
  • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
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