Tech Support Forum - View Single Post - Need to get files off a laptop with a broken screen

Shades721 · 07-02-2009, 10:14 PM

I have a laptop that boots to a black screen. I'm pretty sure that the laptop overheated and the motherboard/onboard video got fried. Just before, the screen made funny colored lines, then turned off. I tried letting it sit, but no luck. Anyway, I need to get the files off the laptop.

I tried connecting it to another laptop via ethernet cable. So I see it on the network, and the log-in screen comes up. However, it will only let me log-in using the Guest account, which is disabled on the host laptop. And I can't re-enable it. How do I get my files off the broken laptop? I'm aware I can take the hard drive out, but I'm not so good taking apart laptops, and I don't see why I shouldn't be able to get the files off with the cable.

How do I get around the guest account problem?

07-02-2009, 10:14 PM	#1 (permalink)
Shades721 Registered User Join Date: Jul 2009 Posts: 5 OS: Windows XP	Need to get files off a laptop with a broken screen I have a laptop that boots to a black screen. I'm pretty sure that the laptop overheated and the motherboard/onboard video got fried. Just before, the screen made funny colored lines, then turned off. I tried letting it sit, but no luck. Anyway, I need to get the files off the laptop. I tried connecting it to another laptop via ethernet cable. So I see it on the network, and the log-in screen comes up. However, it will only let me log-in using the Guest account, which is disabled on the host laptop. And I can't re-enable it. How do I get my files off the broken laptop? I'm aware I can take the hard drive out, but I'm not so good taking apart laptops, and I don't see why I shouldn't be able to get the files off with the cable. How do I get around the guest account problem?