View Single Post
Old 07-02-2009, 08:21 PM   #1 (permalink)
Zimharry
Registered User
 
Join Date: Jul 2009
Posts: 5
OS: vista


Repeating error message..The NTVDM CPU has encountered an illegal instruction.

Posted this in other forumand was told to repost here. Hope I can find some assistance.

This error message would appear once in a while but only when I would try to access the control panel, but I just downloaded IE 8 and now it seems to appear whenever a new page opens. I also noticed my Phishing protection on Norton was somehow disabled.Any help would be appreciated.

The full error message is:

C:windows\system 32\verclsid.exe
The NTVDM CPU has encountered an illegal instruction.

CS:120c IP:0161 OP63726f 736f Choose close to terminate the application


Hope I did this correctly!!!!!


DDS (Ver_09-06-26.01) - NTFSx86
Run by Mike at 11:33:57.69 on Thu 07/02/2009
Internet Explorer: 8.0.6001.18783
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.3069.1851 [GMT -5:00]

AV: Norton Internet Security *On-access scanning enabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
SP: Windows Defender *disabled* (Outdated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
SP: Norton Internet Security *enabled* (Updated) {CBB7EE13-8244-4DAB-8B55-D5C7AA91E59A}
FW: Norton Internet Security *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WUDFHost.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Windows\WindowsMobile\wmdc.exe
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_SL.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Saitek\SD6\Software\ProfilerU.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Saitek\SD6\Software\SaiMfd.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Sigmatel\C-Major Audio\WDM\sttray.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Nova Development\Scrapbook Factory Deluxe 4.0\ReminderApp.exe
C:\Program Files\TomTom HOME 2\HOMERunner.exe
C:\Program Files\Steam\steam.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\STacSV.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Windows\system32\svchost.exe -k WindowsMobile
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\XPSMiniViewGadget\XPSMiniViewGadget.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Common Files\Steam\SteamService.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10a.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\Mike\Downloads\dds.scr
C:\Windows\system32\ntvdm.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.accuweather.com/us/nj/sussex/07461/city-weather-forecast.asp?partner=accuweather&u=1&traveler=0
uWindow Title = Internet Explorer provided by Dell
mDefault_Page_URL = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=4071229
uInternet Settings,ProxyOverride = *.local
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: NCO 2.0 IE BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\common files\symantec shared\coshared\browser\2.0\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\progra~1\common~1\symant~1\ids\IPSBHO.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0\bin\ssv.dll
TB: Show Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\common files\symantec shared\coshared\browser\2.0\CoIEPlg.dll
uRun: [TomTomHOME.exe] "c:\program files\tomtom home 2\HOMERunner.exe"
uRun: [Steam] "c:\program files\steam\Steam.exe" -silent
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [ECenter] c:\dell\e-center\EULALauncher.exe
mRun: [Windows Mobile Device Center] %windir%\WindowsMobile\wmdc.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [ProfilerU] c:\program files\saitek\sd6\software\ProfilerU.exe
mRun: [SaiMfd] c:\program files\saitek\sd6\software\SaiMfd.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [SigmatelSysTrayApp] c:\program files\sigmatel\c-major audio\wdm\sttray.exe
mRun: [NvSvc] RUNDLL32.EXE c:\windows\system32\nvsvc.dll,nvsvcStart
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [<NO NAME>]
mRun: [ReminderApp] c:\program files\nova development\scrapbook factory deluxe 4.0\ReminderApp.exe
StartupFolder: c:\users\mike\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - c:\programs\partygaming\partypoker\RunApp.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0\bin\npjpi160.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\windows\windowsmobile\INetRepl.dll
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\windows\windowsmobile\INetRepl.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
AppInit_DLLs: c:\progra~1\google\google~2\GOEC62~1.DLL

============= SERVICES / DRIVERS ===============

R1 IDSvix86;Symantec Intrusion Prevention Driver;c:\progra~2\symantec\defini~1\symcdata\ipsdefs\20090625.001\IDSvix86.sys [2009-6-30 272432]
R2 AdobeActiveFileMonitor6.0;Adobe Active File Monitor V6;c:\program files\adobe\photoshop elements 6.0\PhotoshopElementsFileAgent.exe [2007-9-11 124832]
R2 LiveUpdate Notice;LiveUpdate Notice;c:\program files\common files\symantec shared\CCSVCHST.EXE [2008-2-8 149352]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-2-26 101936]
R3 SaiH040C;SaiH040C;c:\windows\system32\drivers\SaiH040C.sys [2007-5-1 132232]
R3 SaiU040C;SaiU040C;c:\windows\system32\drivers\SaiU040C.sys [2007-5-1 28416]
R3 SYMNDISV;SYMNDISV;c:\windows\system32\drivers\symndisv.sys [2009-2-19 41008]
S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [2007-5-29 23888]
S3 GoogleDesktopManager-061008-081103;Google Desktop Manager 5.7.806.10245;c:\program files\google\google desktop search\GoogleDesktop.exe [2007-12-28 29744]
S3 IntelDH;IntelDH Driver;c:\windows\system32\drivers\IntelDH.sys [2007-12-28 5632]

=============== Created Last 30 ================

2009-07-02 11:09 <DIR> a-d----- c:\programdata\TEMP
2009-07-02 09:29 <DIR> --d----- c:\program files\Yahoo!
2009-07-02 08:29 96,760 a------- c:\windows\system32\dfshim.dll
2009-07-02 08:29 282,112 a------- c:\windows\system32\mscoree.dll
2009-07-02 08:29 41,984 a------- c:\windows\system32\netfxperf.dll
2009-07-02 08:27 156,160 a------- c:\windows\system32\msls31.dll
2009-06-14 21:35 428,544 a------- c:\windows\system32\EncDec.dll
2009-06-14 21:35 293,376 a------- c:\windows\system32\psisdecd.dll
2009-06-14 21:35 217,088 a------- c:\windows\system32\psisrndr.ax
2009-06-14 21:35 177,664 a------- c:\windows\system32\mpg2splt.ax
2009-06-14 21:35 80,896 a------- c:\windows\system32\MSNP.ax
2009-06-11 05:33 2,033,152 a------- c:\windows\system32\win32k.sys
2009-06-11 05:33 636,928 a------- c:\windows\system32\localspl.dll
2009-06-11 05:33 784,896 a------- c:\windows\system32\rpcrt4.dll

==================== Find3M ====================

2009-05-09 00:50 915,456 a------- c:\windows\system32\wininet.dll
2009-05-09 00:34 71,680 a------- c:\windows\system32\iesetup.dll
2009-02-27 06:24 143,360 a------- c:\windows\inf\infstrng.dat
2009-02-27 06:24 86,016 a------- c:\windows\inf\infstor.dat
2009-02-27 06:24 51,200 a------- c:\windows\inf\infpub.dat
2008-09-21 20:42 174 a--sh--- c:\program files\desktop.ini
2008-09-21 20:32 665,600 a------- c:\windows\inf\drvindex.dat
2006-11-02 07:42 287,440 a------- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 07:42 287,440 a------- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 07:42 30,674 a------- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 07:42 30,674 a------- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 04:20 287,440 a------- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 04:20 287,440 a------- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 04:20 30,674 a------- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 04:20 30,674 a------- c:\windows\inf\perflib\0000\perfc.dat
2007-12-29 00:04 8,192 a--sh--- c:\windows\users\default\NTUSER.DAT

http://www.techsupportforum.com/atta...ion-attach.zip
Zimharry is offline  
Important Information
Join the #1 Tech Support Forum Today - It's Totally Free!

TechSupportForum.com is a leading support website for your computer needs. We offer free, friendly and personalized computer support. Why pay to have your computer fixed when you can do it for free.

Join TechSupportforum.com Today - Click Here