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Old 07-02-2009, 12:41 PM   #1 (permalink)
dafirenze
Registered User
 
Join Date: Jul 2009
Posts: 2
OS: Vista


incorrect IP protocol

Hello,

I have a Toshiba Satellite A135 running Vista.

When I try to connect to the wireless network in my house, it is only "connected with limited access". Windows NEtwork Diagnostics says "The network adapter 'wireless network connection' is not correctly configured to use the IP protocol". When I try to connect via ethernet, a similar message is displayed. My computer worked fine until shortly after I installed Norton Internet Security 09. I have since uninstalled it, but still cannot connect.

ipconfig /all displays this

Windows IP configuration

Host name. . . . . . . . . . . . .: PNHEarlyCMas
Primary Dns Suffix . . . . . . .:
Node Type . . . . . . . . . . . ..: Unknown
IP Routing Enabled . . . . . . .: No
WINS Proxy Enabled . . . . . .: No

I have uninstalled the driver for the wireless network adapter.

I have updated the drivers for my Atheros AR5006X Wireless Network adapter to the most recent version for Vista.

I have disabled IPv6.

IPv4 is set to obtain an IP address and DNS server address automatically.

I have reset my router to its defaults (my other laptop, a mac, works fine).

Thank you for any advice you can offer!
dafirenze is offline   Reply With Quote
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