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highergroove · 07-02-2009, 11:17 AM

Hi, Thanks for helping me. I did have Norton and McAfee but did not renew (I know, probably what got me into this mess in the first place!) but I do have spybot and Tiny Watcher thanks ti a computer friend of mine.

So, I downloaded combofix and recovery console and ran it but before a log was produced, it starting shutting down my computer to reboot (maybe the log comes up after reboot?) However, it never fully rebooted. It is stuck halfway through (the bar at the bottom) and it was almost an hour and I figured that it was permanently stuck. So, I manually shut it down (held power button) and then rebooted agaoin, but same problem, it is stuck.

Where do I go from here? I can press F2 (utilities), but have no idea what to do from there.

07-02-2009, 11:17 AM	#4 (permalink)
highergroove Registered User Join Date: Jun 2009 Posts: 8 OS: Win xp	Re: Need help with virus redirecting google Hi, Thanks for helping me. I did have Norton and McAfee but did not renew (I know, probably what got me into this mess in the first place!) but I do have spybot and Tiny Watcher thanks ti a computer friend of mine. So, I downloaded combofix and recovery console and ran it but before a log was produced, it starting shutting down my computer to reboot (maybe the log comes up after reboot?) However, it never fully rebooted. It is stuck halfway through (the bar at the bottom) and it was almost an hour and I figured that it was permanently stuck. So, I manually shut it down (held power button) and then rebooted agaoin, but same problem, it is stuck. Where do I go from here? I can press F2 (utilities), but have no idea what to do from there.