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Manager, Security Center, TSF Academy; Analyst, Security Team
Join Date: Jan 2005
Location: Transylvania County, North Carolina, USA
Posts: 35,757
OS: 2000 Pro; XP Pro; XP Home
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Re: Virus problems
@osullivanap -
We'd be limited in what we could do from here without you being able to run any tools to produce analysis logs.
You say you get to a blank desktop. That's a bit different from "when I turn it on it does not respond".
Can you open Task Manager? ctrl + alt + del
If so, you can run applications from there. If you can open Task Manager, can you run explorer? From Task Manager, File > New Task (Run) > type explorer >press Enter
If explorer will not load, what exact error message, if any?
Does Safe Mode with Command Prompt load for you?
Do you have a USB stick drive?
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Practice Safe Surfing Because what you don't know, CAN hurt you. Proud Member of ASAP since 2005
Proud Member of UNITE since 2006
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