Tech Support Forum - View Single Post

BillboardBeauty · 07-01-2009, 08:45 PM

Ok I've run the diagnostic, and it found one problem (with the first thing that it scans) that could not be corrected automatically. So I've 'Continue'd to the Microsoft Office online site and it has one suggested solution for me which I need to download a 'cumulative update' but upon clicking through to download the update it says just that:

"Starting August 1, 2009, Microsoft will discontinue support for Office Update. To continue getting the latest updates for Microsoft Office products, use Microsoft Update. For more information see the FAQ."

I clicked the 'Microsoft Update' link which has opened up the Update explorer window with two updats to download, however, whether or not these are the correct ones (i.e. the Word ones) I'm a little sceptical. I'll let you know what the updates are/if they fix it when they're done downloading and installing.

07-01-2009, 08:45 PM	#3 (permalink)
BillboardBeauty Registered User Join Date: Jun 2009 Posts: 4 OS: Windows Vista Home Basic	Re: Word 2007 Problem Ok I've run the diagnostic, and it found one problem (with the first thing that it scans) that could not be corrected automatically. So I've 'Continue'd to the Microsoft Office online site and it has one suggested solution for me which I need to download a 'cumulative update' but upon clicking through to download the update it says just that: "Starting August 1, 2009, Microsoft will discontinue support for Office Update. To continue getting the latest updates for Microsoft Office products, use Microsoft Update. For more information see the FAQ." I clicked the 'Microsoft Update' link which has opened up the Update explorer window with two updats to download, however, whether or not these are the correct ones (i.e. the Word ones) I'm a little sceptical. I'll let you know what the updates are/if they fix it when they're done downloading and installing.