Tech Support Forum - View Single Post - HP officejet pro L7680. Won't print black

beckerchiro · 07-01-2009, 10:17 AM

Anyone looking for a printer stay away from this one. Had it for a year and 1/2 and this is my 3rd one, now my warranty is over and HP is wiping their hands of me.

About 2 weeks ago my printer started printing all blacks a light gray. Nothing changed on the computer or the printer.

I have tried every troubleshooting technique and just purchased a new ink cartridge with no resolution. I have cleaned printheads and cartridge heads. I have reset the printer, hooked it up to a different computer. Nothing helps

The only issue that comes up is when I try to align the printer it says it failed to align.

Please help me anyway you can

Thanks

07-01-2009, 10:17 AM	#1 (permalink)
beckerchiro Registered User Join Date: Jul 2009 Posts: 1 OS: xp sp 2	HP officejet pro L7680. Won't print black Anyone looking for a printer stay away from this one. Had it for a year and 1/2 and this is my 3rd one, now my warranty is over and HP is wiping their hands of me. About 2 weeks ago my printer started printing all blacks a light gray. Nothing changed on the computer or the printer. I have tried every troubleshooting technique and just purchased a new ink cartridge with no resolution. I have cleaned printheads and cartridge heads. I have reset the printer, hooked it up to a different computer. Nothing helps The only issue that comes up is when I try to align the printer it says it failed to align. Please help me anyway you can Thanks