Hi Pocahontas81, welcome to TSF.
Follow the steps located here and see if they fix the problem.
!---IMPORTANT: Please Follow These Steps Before Posting---!
If those steps do not solve the problem, post back with your system specs.
Information on posting system specs can be found here:
http://www.techsupportforum.com/558208-post1.html
__________________
"Come forth for the cattle call
Confront the evil river you can't control
Wicked ways and venomous eyes
Just human nature in disguise..."- Clouds over California