Tech Support Forum - View Single Post - [SOLVED] Laptop going blank after welcome screen

rickyhill · 07-01-2009, 04:29 AM

My neighbours laptop starts up but when it gets to the windows welcome screen the screen goes blank and the hard drive stops. The power stays on but nothing happens. Any ideas. I only have a intermediate knowledge of computers so please give details.

System : Packard bell, Intel Celeron 1.4, 512mb ram.
O.S : Windows XP with no updates

07-01-2009, 04:29 AM	#1 (permalink)
rickyhill Registered User Join Date: Jul 2009 Posts: 12 OS: Vista	[SOLVED] Laptop going blank after welcome screen My neighbours laptop starts up but when it gets to the windows welcome screen the screen goes blank and the hard drive stops. The power stays on but nothing happens. Any ideas. I only have a intermediate knowledge of computers so please give details. System : Packard bell, Intel Celeron 1.4, 512mb ram. O.S : Windows XP with no updates Last edited by rickyhill; 07-01-2009 at 04:40 AM.