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hombrepeligroso · 06-30-2009, 10:28 PM

Hi i have a son and he loves the site www.roblox.com the virtual website for kids. He has been a member for about six months and everything has been going alright. Lately when he plays though it doesnt seem to work. Everytime he opens a game on the site it goes through the same processes of loading as it usually did and then when it reaches the last stage in the loading process which is "waiting for character" he gets kicked of saying that the internet connection to the game server failed. I contacted the tech support via email (because they say that is the fastest way to reach them) and they sent me a email saying that there were a diverse amount of reasons why my son was having this problem. 1. was that my firewall was doing it, as in kicking him off the internet. 2. was that my internet provider was very slow. They told me to play it through a browser that you download from the website that is specificly made for the roblox website. i did that. i checked my fire wall settings and it said nothing about it rejecting that site or blocking it. now maybe im still missing something, thats why i posted this forum so that i can get some help because still im not that good at useing the computer even though i know enough to get by. I think in my mind that maybe it is the site, but i have friends who there kids play it and it works perfectly so i dont know why we are having a problem. It worked before and all of a sudden it just stoped working. If you want i can give you the link to the site if taking a look at it gives you guys anymore help than what i told you. It is: http://www.roblox.com/

Thnk you for all your help and if you need anymore information about the settings of my computer please ask all the questions you want.

06-30-2009, 10:28 PM	#1 (permalink)
hombrepeligroso Registered User Join Date: Jun 2009 Posts: 4 OS: Windows XP	Problems with roblox.com????? Hi i have a son and he loves the site www.roblox.com the virtual website for kids. He has been a member for about six months and everything has been going alright. Lately when he plays though it doesnt seem to work. Everytime he opens a game on the site it goes through the same processes of loading as it usually did and then when it reaches the last stage in the loading process which is "waiting for character" he gets kicked of saying that the internet connection to the game server failed. I contacted the tech support via email (because they say that is the fastest way to reach them) and they sent me a email saying that there were a diverse amount of reasons why my son was having this problem. 1. was that my firewall was doing it, as in kicking him off the internet. 2. was that my internet provider was very slow. They told me to play it through a browser that you download from the website that is specificly made for the roblox website. i did that. i checked my fire wall settings and it said nothing about it rejecting that site or blocking it. now maybe im still missing something, thats why i posted this forum so that i can get some help because still im not that good at useing the computer even though i know enough to get by. I think in my mind that maybe it is the site, but i have friends who there kids play it and it works perfectly so i dont know why we are having a problem. It worked before and all of a sudden it just stoped working. If you want i can give you the link to the site if taking a look at it gives you guys anymore help than what i told you. It is: http://www.roblox.com/ Thnk you for all your help and if you need anymore information about the settings of my computer please ask all the questions you want.