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Old 06-30-2009, 10:13 AM   #4 (permalink)
KB.
Analyst, Security Team
 
Join Date: May 2009
Posts: 39
OS: XP


Re: Continuous Popups in IE

We'll need to disable SpyBot's Tea Timer 'feature' before proceeding.

How to disable Spybot Tea Timer:
  • Open Spybot Search & Destroy.
  • In the Mode menu, click Advanced mode if not already selected.
  • Choose Yes at the Warning prompt.
  • Expand the Tools menu.
  • Click Resident.
  • Uncheck the Resident TeaTimer box.
  • Click File > Exit to close.

  • You must reboot for these changes to take effect.
Also see this step-by-step tutorial: http://www.malwarehelp.org/how-to-en...-teatimer.html

If you don't completely understand what Tea Timer does and how it does it, leave it permanently disabled.

ComboFix cleanup
Download ComboFix from any of the links below. You must rename it to Combo-Fix before saving it. Save it to your Desktop.

If you are using Firefox, go to Tools > Options > Main and select 'Always ask me where to save files' and click OK.

Link 1
Link 2
Link 3





* IMPORTANT !!! Save Combo-Fix.exe to your Desktop

------------------------------------------------------
  • Disable your AntiVirus and AntiSpyware applications, usually via a right-click on the System Tray icon. They may otherwise interfere with our tools.
  • Help with disabling your antivirus application can be found here => here
  • Double-click on Combo-Fix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.





Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:




Click on Yes to continue scanning for malware.

Your desktop may go blank. This is normal. It will return when ComboFix is done. ComboFix may reboot your machine. This is normal.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

Good Luck
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