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Old 06-30-2009, 08:54 AM   #1 (permalink)
bucky0202
Registered User
 
Join Date: Jun 2009
Posts: 1
OS: vista


Exclamation EA Download manager/EA support problem

I downloaded the game Red alert 3 uprising from the EA store about a month ago. i let it download overnight and when i tried to install it, i got an error message saying the Core_5.cab was corrupt. i thought it might have been an internet problem so i re downloaded it and i got the same message

At this point, i contacted EA on the support site, and gave them a diagnostic report of my computer. they said it might be an internet problem (which i already knew it was). the funny thing is my computer doesnt usually loose connection, but it always did while running the EADM. they gave me a link to a support thread that had to do with getting an error during the download, not the installation.

i replied saying that i tried everything even though it did not relate to my problem. for the next few emails i got completely useless advice and eventually i asked for a refund. in response they gave me instructions on how to manually install a disc based game. (i have no idea why) i asked for a refund at least 3 times and they completely avoided my question. I was hoping that you would have some better knowledge than the EA support staff

Last edited by bucky0202; 06-30-2009 at 08:57 AM.
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