Tech Support Forum - View Single Post - Just installed BitDefender 2009 (can of worms) -- No internet connection now

tetonbob · 06-29-2009, 05:39 PM

Hi -

You might want to contact Bitdefender Support, since they are a paid product.

http://kb.bitdefender.com/site/

http://www.bitdefender.com/site/Know...se/getSupport/

Does your version of Bitdefender have a firewall also? If so, there will still be conflict. You mentioned turning off ZoneAlarm, try uninstalling it.

Did you run the Norton Removal Tool when you uninstalled Norton?

Please use the instructions on this page to completely uninstall your Norton Products.

Do the issues persist in Safe Mode with Networking?

Are you sure all the infection is gone?

06-29-2009, 05:39 PM	#3 (permalink)
tetonbob Manager, Security Center, TSF Academy; Analyst, Security Team Join Date: Jan 2005 Location: Transylvania County, North Carolina, USA Posts: 35,555 OS: 2000 Pro; XP Pro; XP Home	Re: Just installed BitDefender 2009 (can of worms) -- No internet connection now Hi - You might want to contact Bitdefender Support, since they are a paid product. http://kb.bitdefender.com/site/ http://www.bitdefender.com/site/Know...se/getSupport/ Does your version of Bitdefender have a firewall also? If so, there will still be conflict. You mentioned turning off ZoneAlarm, try uninstalling it. Did you run the Norton Removal Tool when you uninstalled Norton? Please use the instructions on this page to completely uninstall your Norton Products. Do the issues persist in Safe Mode with Networking? Are you sure all the infection is gone? __________________ Practice Safe Surfing PC Safety and Security--What Do I Need? Because what you don't know, CAN hurt you. Proud Member of ASAP since 2005 Proud Member of UNITE since 2006 Microsoft MVP - Consumer Security 2009