Quote:
Originally Posted by macropod
Hi Leedouglas,
Is the end user opening the document directly from an email attachment? If so, tell her not to - and to save the attachment to an appropriate folder before opening it.
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Nope I have checked for that. More info. It seems that this user is in the habit of saving every ten mins or so. She does so with a slight change to the file name, and then carries on working on the document. It is after she closes and then tries to re-open the doc that the problem occours.