Quote:
Originally Posted by lorjack
Do you have this problem with other browsers?
Supply the following information please.
OS running on all affected systems
Make & models of all equipment (routers, network cards, modems).
Wired or wireless?
What wireless encryption is in use? (WPA, WPA2, WEP, None)
Browsers being used (Firefox, IE, Safari, Opera,...)
What security software is installed? (Firewalls, AV, Spyware, Malware,...)
Open up a command prompt (Start > run > cmd)
Type the following bolded commands and post the results for each affected machine.
ipconfig /all
ping www.google.com
ping 74.125.53.99
Note: To post results of commands, alternate click on the top of the command prompt > edit > select all >
alternate click on the top of the command prompt > edit > copy > paste in a message here. If you are on
a computer that can't connect to the internet then paste the contents in a text document and save it to a
portable media like a flash drive, then use an internet capable machine to post the contents. |
OS running on all affected systems: XP Home SP3 / Vista Ultimate SP2
Make & models of all equipment (routers, network cards, modems): Modem: Virgin Media 256(ISP own model), Wireless Router: Netgear RangeMax WNR854T, Network Cards: Marvell Yukon 88E8001, Intel 82562V
Wired or wireless?: Wired
What wireless encryption is in use? (WPA, WPA2, WEP, None): N/A
Browsers being used (Firefox, IE, Safari, Opera,...): IE7 (XP) IE8 (Vista)
What security software is installed? (Firewalls, AV, Spyware, Malware,...): AVG Free
Command prompt stuff:
Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.
C:\Users\Ben>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : Ben-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Marvell Yukon 88E8001/8003/8010 PCI Gigab
it Ethernet Controller
Physical Address. . . . . . . . . : 00-15-F2-0E-8D-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.1.100(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter Local Area Connection*:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:d5c7:a2d6:28c4:2d7d:3f57:fe9b(Pref
erred)
Link-local IPv6 Address . . . . . : fe80::28c4:2d7d:3f57:fe9b%11(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
Tunnel adapter Local Area Connection* 2:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{194141AD-BCAD-467D-80DE-1F28BA5FD
320}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
C:\Users\Ben>ping
www.google.com
Pinging
www.l.google.com [209.85.227.147] with 32 bytes of data:
Reply from 209.85.227.147: bytes=32 time=25ms TTL=242
Reply from 209.85.227.147: bytes=32 time=27ms TTL=242
Reply from 209.85.227.147: bytes=32 time=29ms TTL=242
Reply from 209.85.227.147: bytes=32 time=25ms TTL=242
Ping statistics for 209.85.227.147:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 25ms, Maximum = 29ms, Average = 26ms
C:\Users\Ben>ping 74.125.53.99
Pinging 74.125.53.99 with 32 bytes of data:
Reply from 74.125.53.99: bytes=32 time=166ms TTL=46
Reply from 74.125.53.99: bytes=32 time=165ms TTL=46
Reply from 74.125.53.99: bytes=32 time=165ms TTL=46
Reply from 74.125.53.99: bytes=32 time=165ms TTL=46
Ping statistics for 74.125.53.99:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 165ms, Maximum = 166ms, Average = 165ms