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BennyZars · 06-28-2009, 05:37 AM

after i reformat my computer (virus issues), i have no sound.

at the device manager. there was a yellow question mark. ( multimedia audio controller)

at the sound and audio device, it said "no audio device"

my computer system was:

Microsoft windows xp professional
version 2002
service pack 2.

i know that i need to know the model of my computer's chipset/motherboard. but i don't know how to do it.

before, a TS supporter give me the link to this software where i can find the name of my chipset/motherboard but i forgot it now..

can you guide me step by step to solve my sound problems.

I REALLY THANK you for your help in advance.

edited:

before my pc got reformat, my xp was service pack 3. i don't know why it became service pack 2..

06-28-2009, 05:37 AM	#1 (permalink)
BennyZars Registered User Join Date: Apr 2009 Posts: 18 OS: xp	no sound after reformat... after i reformat my computer (virus issues), i have no sound. at the device manager. there was a yellow question mark. ( multimedia audio controller) at the sound and audio device, it said "no audio device" my computer system was: Microsoft windows xp professional version 2002 service pack 2. i know that i need to know the model of my computer's chipset/motherboard. but i don't know how to do it. before, a TS supporter give me the link to this software where i can find the name of my chipset/motherboard but i forgot it now.. can you guide me step by step to solve my sound problems. I REALLY THANK you for your help in advance. edited: before my pc got reformat, my xp was service pack 3. i don't know why it became service pack 2.. Last edited by BennyZars; 06-28-2009 at 05:59 AM.