Tech Support Forum - View Single Post - Invisible Pop-ups

mas_pogi · 06-26-2009, 10:59 AM

hi.

Let continue,

Your log(s) show that you are using so called peer-to-peer or file-sharing programmes (in your case µTorrent). These programmes allow to share files between users as the name(s) suggest. In today's world the cyber crime has come to an enormous dimension and any means is used to infect personal computers to make use of their stored data or machine power for further propagation of the malware files. A popular means is the use of file-sharing tools as a tremendous amount of prospective victims can be reached through it.

Please uninstall them via add/remove program at the CONTROL PANEL:
µTorrent

------------------------------------------------------------------------

Please uninstall the following. Using windows ADD/REMOVE program at the control panel.

Outdated java runtimes: (Older versions have vulnerabilities that malicious sites can use to exploit and infect your system)

Java(TM) 6 Update 6
Java(TM) 6 Update 7

Do you know this programs? Otherwise, please uninstall it too.

AutoUpdate

**Could you verify this installed program in Control Panel's Add/Remove programs.

?????? ?? 2007

*?? may mean unicode characters. Let me know in your next reply.

-----------------------------------------------------------------------

Kaspersky scan

*Close any open programs
*Turn off the real time scanner of any existing antivirus program while performing the online scan. You can find the instructions You can find instructions HERE.

Please do a scan with Kaspersky Online Scanner

Note: If you are using Windows Vista, open your browser by right-clicking on its icon and select 'Run as administrator' to perform this scan.

Click on the Accept button and install any components it needs.

The program will install and then begin downloading the latest definition files.
After the files have been downloaded on the left side of the page in the Scan section select My Computer
This will start the program and scan your system.
The scan will take a while, so be patient and let it run.
Once the scan is complete, click on View scan report
Now, click on the Save Report as button.
Save the file to your desktop.
Attach that file in your next post.

--------------------------------------------------------------------------

Please download DDS and save it to your desktop.
Disable any script blocker then double click dds.scr to run the tool.

When done, DDS.txt will open.
Click Yes at the next prompt for Optional Scan.
Save both reports to your desktop.

Please post the content of DDS.txt and attach attach.txt in your next reply.

In your reply, please post

DDS.txt
Attach.txt <--attached
Kaspersky scan result <--attached

Mark

06-26-2009, 10:59 AM	#6 (permalink)
mas_pogi Analyst, Security Team Join Date: Apr 2008 Location: Tokyo, JP Posts: 1,476 OS: Vista, Linux Mint	Re: Invisible Pop-ups hi. Let continue, Your log(s) show that you are using so called peer-to-peer or file-sharing programmes (in your case µTorrent). These programmes allow to share files between users as the name(s) suggest. In today's world the cyber crime has come to an enormous dimension and any means is used to infect personal computers to make use of their stored data or machine power for further propagation of the malware files. A popular means is the use of file-sharing tools as a tremendous amount of prospective victims can be reached through it. Please uninstall them via add/remove program at the CONTROL PANEL: µTorrent ------------------------------------------------------------------------ Please uninstall the following. Using windows ADD/REMOVE program at the control panel. Outdated java runtimes: (Older versions have vulnerabilities that malicious sites can use to exploit and infect your system) Java(TM) 6 Update 6 Java(TM) 6 Update 7 Do you know this programs? Otherwise, please uninstall it too. AutoUpdate **Could you verify this installed program in Control Panel's Add/Remove programs. ?????? ?? 2007 ?? may mean unicode characters. Let me know in your next reply. ----------------------------------------------------------------------- Kaspersky scan* Close any open programs Turn off the real time scanner of any existing antivirus program while performing the online scan. You can find the instructions You can find instructions HERE. Please do a scan with Kaspersky Online Scanner Note: If you are using Windows Vista, open your browser by right-clicking on its icon and select 'Run as administrator' to perform this scan. Click on the Accept button and install any components it needs. The program will install and then begin downloading the latest definition files. After the files have been downloaded on the left side of the page in the Scan section select My Computer This will start the program and scan your system. The scan will take a while, so be patient and let it run. Once the scan is complete, click on View scan report Now, click on the Save Report as button. Save the file to your desktop. Attach that file in your next post. -------------------------------------------------------------------------- Please download DDS and save it to your desktop. Disable any script blocker then double click dds.scr to run the tool. When done, DDS.txt will open. Click Yes at the next prompt for Optional Scan. Save both reports to your desktop. Please post the content of DDS.txt and attach attach.txt in your next reply. In your reply, please post DDS.txt Attach.txt <--attached Kaspersky scan result <--attached Mark __________________ To accomplish great things, we must not only act, but also dream; not only plan, but also believe. If I have been helping you and do not reply within 24 hours, please send me a message. I'm a member of U.N.I.T.E and A.S.A.P Last edited by mas_pogi; 06-26-2009 at 11:01 AM.