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Manager, Networking Forums
Join Date: Sep 2002
Location: S.E. Pennsylvania, US
Posts: 41,787
OS: Windows 7, XP-Pro, Vista, Linux
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Re: Wireless Router Cannot Connect to the Internet
The ZTE ZX DSL831 is a modem/router, so I suspect what you have is two routers with the same base address.
When connected to the Prolink Wireless router (model unknown), please post the following information.
Hold the Windows key and press R, then type CMD to open a command prompt:
In the command prompt window that opens, type type the following command:
Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.
IPCONFIG /ALL
Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
Paste the results in a message here.
If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
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