Hello again
Please follow all instructions and in which order they come, if you have any questions, please ask before proceeding. Its important that you follow this through until i give you the all clear.
Can you tell me why you have no antivirus protection installed? Do
not install one just yet, we will during the course of this fix. Keep the computer off the internet as much as possible, you really should not be on the internet without protection installed.
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Click > Start > Control Panel > Add or Remove Programs and uninstall the following programs:
Viewpoint Media Player<---Viewpoint is considered as foistware instead of malware since it is installed without users approval but doesn't spy or do anything "bad". This will change from what we know in 2006 read this article: http://www.clickz.com/news/article.php/3561546
Additional Information
Here
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Open notepad and copy/paste the text in the quotebox below into it:
Code:
Folder::
c:\documents and settings\All Users\Application Data\{92E7A367-8E12-4830-AA70-29C32E331A81}
c:\program files\BitComet
File::
c:\windows\system32\996CE12773.sys
c:\windows\system32\7327E16C99.sys
Registry::
[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000000
"UpdatesDisableNotify"=dword:00000000
[-HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{4D494B45-4D49-4D49-4D49-4D494B454D49}]
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"22516:TCP"=-
"22516:UDP"=-
DDS::
uInternet Connection Wizard,ShellNext = iexplore
IE: &Search - ?p=ZUzeb004YYCA_ZZzer000
Trusted Zone: internet
Trusted Zone: mcafee.com
Save this as
CFscript
Refering to the picture above, drag CFscript into ComboFix.exe
Follow the prompts, and post the resulting log,
C:\ComboFix.txt
Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.
Warning:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall
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I see no evidence of an AntiVirus program on your system. This must be resolved. Go
Here and follow instruction to download, install and run a scan, post the log from that scan in your reply.
You can choose an antivirus of your own if you wish.
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JAVA OUTDATED
Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version Java components and update.- Download the latest version of Java Runtime Environment (JRE) 6 and save it to your desktop.
- Scroll down to where it says "Java Runtime Environment (JRE) 6 Update 14. The Java SE Runtime Environment (JRE) allows end-users to run Java applications."
- Click the "Download" button to the right.
- Select the Windows platform from the dropdown menu.
- Read the License Agreement and then check the box that says: "Accept License Agreement". Click on Continue.The page will refresh.
- Click on the link to download Windows Offline Installation and save the file to your desktop.
- Close any programs you may have running - especially your web browser.
- Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
- Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
- Click the Remove or Change/Remove button.
- Repeat as many times as necessary to remove each Java versions.
- Reboot your computer once all Java components are removed.
- Then from your desktop double-click on jre-6u14-windows-i586-p.exe to install the newest version.
- After the install is complete, go into the Control Panel (using Classic View) and double-click the Java Icon. (looks like a coffee cup)
- On the General tab, under Temporary Internet Files, click the Settings button.
- Next, click on the Delete Files button
- There are two options in the window to clear the cache - Leave BOTH Checked
- Applications and Applets
Trace and Log Files
- Click OK on Delete Temporary Files Window
Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
- Click OK to leave the Temporary Files Window
- Click OK to leave the Java Control Panel.
=========
Download
ATF-Cleaner by
Atribune to your desktop.
Double-click
ATF Cleaner.exe to open it
Under
Main choose:
Windows Temp
Current User Temp
All Users Temp
Cookies
Temporary Internet Files
Prefetch
Java Cache
*The other boxes are optional*
Then click the
Empty Selected button.
If you have Firefox installed:
Click
Firefox at the top and choose:
Select All
Click the
Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click
NO at the prompt.
If you have
Opera installed:
Click
Opera at the top and choose:
Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click
NO at the prompt.
Click Exit on the Main menu to close the program.
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Logs Required
C:\Combofix.txt
Avira Scan Report
An update on how your system is running.