tetonbob

Hello -

An outdated ComboFix will not fix the infection which is on this machine.

Delete your existing copy of ComboFix and download it again. If there's still no internet connection, use a USB drive or other removable media to transfer tools to and logs from the infected machine.

We can use another method to install the Recovery Console.


Before beginning the fix, read this post completely. If there's anything that you do not understand, kindly ask your questions before proceeding. Ensure that there aren't any opened browsers when you are carrying out the procedures below. Save the following instructions in Notepad as this webpage would not be available when you're carrying out the fix.

It is IMPORTANT that you don't miss a step & perform everything in the correct order/sequence.

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Download ComboFix from one of these locations:

Link 1
Link 2
Link 3

You must rename it before saving it. Rename it to CombFxx .Save it to your desktop.

* IMPORTANT !!! Place combofix.exe on your Desktop


First, we need to install the Windows Recovery Console.

The Windows Recovery Console will allow you to boot up into a special recovery(repair) mode, if needed. This allows us to help you in the case that your computer has a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

Download the file from this Microsoft page:

For XP Pro >> http://www.microsoft.com/downloads/d...displaylang=en

As indicated by the DDS log:

Save it as it is originally named to your Desktop.

Now close all open windows and programs, and disable all antivirus and antispyware programs. This is usually done via a right click on the applications' system tray icon. Get help here for how to disable them, if required.



Then drag the setup package onto CombFxx.exe and drop it. Follow the prompts to start ComboFix and when prompted, agree to the End-User License Agreement (EULA) to install the Recovery Console.

As part of installing the Recovery Console, ComboFix will begin to run. Your desktop may disappear. This is normal. It will return.

ComboFix will now automatically install the Windows Recovery Console onto your computer, which will show up as a new option when booting up your computer. Do not select the Windows Recovery Console option when you start your computer unless requested to by a helper.

Once the Recovery Console is installed, this blue window will appear:



Please continue as follows:

• Ensure all antivirus and antispyware programs are still disabled, so they do not interfere with the running of ComboFix.
• Please click Yes to continue scanning for malware.

When the tool is finished, it will produce a log for you.

Please post that log, ComboFix.txt

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If you have any questions along the way...STOP and ask them before proceeding.

Also, please let me know if there is no internet to this machine. Is that because there's no connection available, or because something is amiss with the connection?