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Please follow all instructions and in which order they come, if you have any questions, please ask before proceeding. Its important that you follow this through until i give you the all clear.
Please
DO NOT Attach logs to your posts unless you are advised to do so.
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If you are unable to download the tools from the infected computer, get to a clean computer and download them to Flash drive, USB stick or any other removable media device, then upload to infect computer.
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Download
Combofix from any of the links below. You
must rename it before saving it. Save it to your desktop.
Link 1
Link 2
Link 3
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Double click on
Combo-Fix.exe & follow the prompts.
- When finished, it will produce a report for you.
- Please post the C:ComboFix.txt in your reply so we can continue cleaning the system.
Note:
Do not mouseclick combofix's window while it's running. That may cause it to stall
Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.