dblek

I'm not sure what you are asking. But, the screen on the printer showed "Unable to change- see troubleshooting and routine mantience chapter 11 users guide." the machine was hooked to a different computer. with windows xp. The new computer has windows vista. The code that showed up, while talking to the tech from brothers, showed machine error 04. He just told me to find my reciept and then call him back. Do you possibly know what that code means? Can I fix it myself, take it to be fixed or just get another machine? Thank you for answering.