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Old 06-23-2009, 09:19 AM   #5 (permalink)
mas_pogi
Analyst, Security Team
 
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Join Date: Apr 2008
Location: Tokyo, JP
Posts: 1,476
OS: Vista, Linux Mint


Re: .... has encountered a problem

hi.

Quote:
sorry about the long delay, i had big problems with the gmer, i finally got the file saved so here it is.
No problem.

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Please note that these fixes are not instantaneous. Most infections require more than one round to properly eradicate.

Please stay with me until given the 'all clear' even if symptoms seemingly abate.

Kindly follow my instructions and please do no fixing on your own or running of scanners unless requested by a helper.

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We will begin with ComboFix.exe. Please visit this webpage for download links, and instructions for running the tool:

http://www.bleepingcomputer.com/comb...o-use-combofix

* Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix. You can find instructions HERE.

Please include the C:\ComboFix.txt in your next reply for further review.

Mark
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