Starting instructions
The following instructions are only for this Forum member and machine. If you use these instructions on another machine, you risk seriously damaging the system and doing so will make clean up much more difficult and complicated. If you think you have a similar problem, please begin your own, new thread. I do not offer free private support.
Disable Ad-Watch
Special Note if Ad-Aware is installed and Ad-Watch is enabled: Before proceeding, disable Ad-Watch and leave it disabled until we're done here. See
http://aumha.net/viewtopic.php?f=43&t=38668
P2P Concern
Your logs showed some peer-to-peer filesharing apps. I do not recommend their use since such filesharing/downloading from unknown sources is one of the leading causes of transmission of malware.
Read more here:
File-Sharing, otherwise known as Peer To Peer and
Risks of File-Sharing Technology.
My preference is that you un-install
LimeWire 4.18.3 and
µTorrent and any other P-2-P that this pc has. Should you choose to keep it I ask that you not use the application until I've finished cleaning your system.
Run ComboFix
It appears that you've already downloaded and installed ComboFix, however you have not run it.
You
should have a file on your desktop that is
ComboFix.exe or
Combo-Fix.exe (if you re-named it to include the -).
Let's run ComboFix now.
- Disable your AntiVirus and AntiSpyware applications, usually via a right-click on the System Tray icon. They may otherwise interfere with our tools.
- Help with disabling your antivirus application can be found here => here
- Double-click on Combo-Fix.exe & follow the prompts.
- As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
- Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.
Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:
Click on
Yes to continue scanning for malware.
Your desktop may go blank. This is normal. It will return when ComboFix is done. ComboFix may reboot your machine. This is normal.
When finished, it shall produce a log for you. Please include the
C:\ComboFix.txt in your next reply.
Update Java for XP:- Go to http://java.sun.com/javase/downloads/index.jsp
- Download Java Runtime Environment (JRE) 6 Update 14
- Select the appropriate option(s), check the "I agree..." box and press CONTINUE
- Without checking the box, click on jre-6u14-windows-i586-p.exe directly underneath Windows Offline Installation > SAVE it to your desktop, do not RUN it.
- When the download is complete, close all browser windows and double-click on the saved file (jre-6u14-windows-i586-p.exe ) to install the update. Be patient: It may take five (5) minutes or more for the installation to complete.
- Delete the downloaded installation file after completing the above procedure :!: and reboot if not prompted to do so.
- Open Control Panel > Add/Remove Programs:
- Uninstall anything that says Sun Java, Java JRE, or similar except Java TM 6 Update 14 which you just installed.
- Close Add/Remove Programs.
In Windows Explorer, navigate to C:\Program Files\Java <=this folder. Delete any subfolders except the subfolder named jre6 which was just created by the installation above.
Do NOT delete C:\Program Files\JavaVM <=this folder, if found!
Post Back
Please post back with:
1. Contents of
C:\Combofix.txt;
2. System status ... how is it running now???
Good Luck