Hello and Welcome to TSF,
1. Disconnect the usb cable from the pc to the printer, leave printer on.
2. clean disc
3. clean out temp files
4. Check in add/remove and uninstall the driver and software if its there.
5. reboot pc
Go here for driver and software:
http://h20180.www2.hp.com/apps/Looku...+F300&x=6&y=10
6. Download the Full driver and software
7. disconnect from online
8. install the printer driver and software
9. connect the usb cable when told to by installation
10. reboot pc