Tech Support Forum - View Single Post - [SOLVED] Network card does not recognize network/internet

boonetrace · 06-19-2009, 04:25 PM

The cable is OK, and the port is OK too (I checked those out). The weird thing is that when I connect the modem directly to the ethernet port on the PC (bypassing the router), the light DOES come on at the back of the PC, but there is no connection, and again it says: no cable is connected. Do you think that restoring the PC to its original configuration (as Dell's tech support said) would work? Thnaking you for your advice.

06-19-2009, 04:25 PM	#6 (permalink)
boonetrace Registered User Join Date: Jan 2007 Posts: 9 OS: WinXP	Re: Network card does not recognize network/internet The cable is OK, and the port is OK too (I checked those out). The weird thing is that when I connect the modem directly to the ethernet port on the PC (bypassing the router), the light DOES come on at the back of the PC, but there is no connection, and again it says: no cable is connected. Do you think that restoring the PC to its original configuration (as Dell's tech support said) would work? Thnaking you for your advice.