Tech Support Forum - View Single Post

nollieon · 06-19-2009, 12:53 PM

Hey, i have a really bad problem.

When i go to control panel - network connections it is empty and If I click the Advanced menu and then click Advanced Settings, only the [Remote Access connections] entry appears in the Connections list.

In the device manager everything is fine and working.

I do not know how the problem started, just one day i saw that the network connections folder was empty, also on the taskbar, the lan icon was missing.

I have pretty much tried everything.
Updated net adapter drivers.
Deleted the old drivers in safe mode, then re installed the drivers.
I did absolutely everything on the microsoft troubleshoot page.
http://support.microsoft.com/kb/825826

Everything seems to work fine, i even can connect to the internet with a Buffalo usb air navigator. But i need the lan to connect to lan parties when i participate. I am writing this on my asus eee which is connected to my big computer. I can browse all the files on my big computer with my asus eee and vice versa.

I´m getting quite desperate, I think my only option is to do a windows repair install.

I do not know if this is a spyware or hardware problem. My computer is protected really good. I am using F-secure for spyware and virus protection, just did a full scan and did not find any viruses.

I can run extra tests on the computer if necessary.

Please help me if you can :).

Thanks for reading.

Belarc advisor showed me this:

Computer Profile Summary
Computer Name: Karel (in WORKGROUP) — Karel
Profile Date: 19 June 2009 21:31:03
Advisor Version: 7.2x
Windows Logon: Karel Kurjama

Click here for Belarc's System Management products, for large and small companies.

Operating System System Model
Windows XP Professional Service Pack 3 (build 2600) Enclosure Type: Desktop
Processor a Main Circuit Board b
2.50 gigahertz AMD Athlon 64 X2 Dual Core
256 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Gigabyte Technology Co., Ltd. M55S-S3
Bus Clock: 200 megahertz
BIOS: Award Software International, Inc. FD 06/12/2007
Drives Memory Modules c,d
320.06 Gigabytes Usable Hard Drive Capacity
20.56 Gigabytes Hard Drive Free Space

HL-DT-ST DVD-RAM GSA-H50L [CD-ROM drive]
MagicISO Virtual DVD-ROM0000 [CD-ROM drive]
PR2382Y CWD713Z [CD-ROM drive]
PR2382Y CWD713Z SCSI CdRom Device [CD-ROM drive]

SAMSUNG HD321KJ SCSI Disk Device (320.07 GB) -- drive 0 2048 Megabytes Installed Memory

Slot 'A0' has 1024 MB
Slot 'A1' has 1024 MB
Slot 'A2' is Empty
Slot 'A3' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 320.06 GB 20.56 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 18/06/2009 16:20:44 (admin)
Karel Kurjama 19/06/2009 21:16:57 (admin)
local system accounts
Guest 19/06/2009 19:18:48
HelpAssistant never
Kareleee never
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account

Microsoft XPS Document Writer on XPSPort:
Samsung SCX-4200 Series on \\EHEE\SamsungS
Samsung SCX-4200 Series on \\ehee\Samsung SCX-4200 Series
Controllers Display
NVIDIA nForce Serial ATA Controller (2x)
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
Standard Dual Channel PCI IDE Controller
Standard IDE/ESDI Hard Disk Controller NVIDIA GeForce 8600 GT [Display adapter]
LGE L1953S [Monitor] (17.1"vis, February 2007)
Bus Adapters Multimedia
MagicISO SCSI Host Controller
SCSI/RAID Host Controller
Standard Enhanced PCI to USB Host Controller
Standard OpenHCD USB Host Controller Realtek High Definition Audio
Communications Other Devices
Communications cable between two computers [Modem]

1394 Net Adapter
BUFFALO WLI-U2-KG125S Wireless LAN Adapter
Physical Address: 00:16:01:CF:58:9E
NVIDIA nForce 10/100/1000 Mbps Ethernet
primary APIPA Address: 169.254.35.37 / 16
Physical Address: 00:1A:4D:8C:86:49
Texas Instruments OHCI Compliant IEEE 1394 Host Controller
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
NVIDIA Network Bus Enumerator
USB Root Hub (2x)
Virus Protection [Back to Top]
F-Secure Internet Security 2008 8.00 Version 8.00
Realtime File Scanning On

Missing Microsoft Security Hotfixes [Back to Top]
These required security hotfixes (using the 06/09/2009 Microsoft Security Bulletin Summary) were not found installed. Note: CIS benchmarks require that Critical and Important severity security hotfixes must be installed.
Q958687 - Critical (details...)
Installed Microsoft Hotfixes [Back to Top]
.NET Framework 2.0 Service Pack 2
KB958481 on 12/05/2009 (details...)
.NET Framework 3.0 Service Pack 2
KB958483 on 12/05/2009 (details...)
.NET Framework 3.5 SP1
KB958484 on 12/05/2009 (details...)
Compatibility Pack for the 2007 Office system
KB940289[SP] on 29/08/2008 (details...)
KB951550 on 13/11/2008 (details...)
KB951944 on 12/09/2008 (details...)
KB954326 on 12/09/2008 (details...)
KB969613 on 11/06/2009 (details...)
KB969618 on 13/05/2009 (details...)
KB969679 on 11/06/2009 (details...)
MSXML 2
SP6
KB887606 (details...)
MSXML 4
SP2
KB927978 (details...)
MSXML 6 Service Pack 2 (KB954459)
KB954459 on 13/11/2008 (details...)
MSXML 6
SP0
KB927977 (details...)
MSXML4SP2
KB936181 on 10/10/2007 (details...)
KB954430 on 13/11/2008 (details...)
Office XP Professional with FrontPage
KB904018 on 16/10/2007 (details...)
KB905649 on 16/10/2007 (details...)
KB905758 on 16/10/2007 (details...)
KB911701 on 16/10/2007 (details...)
KB913471 on 16/10/2007 (details...)
KB920816 on 16/10/2007 (details...)
KB921596 on 13/08/2008 (details...)
KB932031 on 15/06/2008 (details...)
KB933399 on 15/04/2009 (details...)
KB944423 on 15/06/2008 (details...)
KB946985 on 15/06/2008 (details...)
KB950129 on 15/06/2008 (details...)
KB953405 on 12/09/2008 (details...)
KB955440 on 13/08/2008 (details...)
KB956464 on 15/10/2008 (details...)
KB957646 on 11/06/2009 (details...)
KB957781 on 13/05/2009 (details...)
KB969602 on 11/06/2009 (details...)
KB969680 on 11/06/2009 (details...)
WGA
SP0
KB892130 on 11/12/2008 (details...)
Windows Media Connect
SP0
WMCSETUP on 05/02/2006 (Windows Media Connect 2)
Windows Media Format 11 SDK
KB929399 (details...)
SP0
KB929399 on 27/08/2008 (details...)
Windows Media Player 10
KB936782_WMP10 (details...)
SP0
KB895181 (details...)
KB895316 (details...)
KB912455 (details...)
KB913800 (details...)
KB923689 (details...)
SP2
KB936782_WMP10 on 10/10/2007 (details...)
Windows Media Player 11
KB936782_WMP11 (details...)
KB939683 (details...)
KB954154_WM11 (details...)
KB959772_WM11 (details...)
SP0
KB939683 on 27/08/2008 (details...)

Windows Media Player 11
SP0 (continued)
KB954154_WM11 on 12/09/2008 (details...)
KB959772_WM11 on 12/03/2009 (details...)
SP2
KB936782_WMP11 on 27/08/2008 (details...)
Windows Media Player 6.4
SP0
KB925398 (details...)
Windows Media Player
KB952069_WM9 (details...)
SP0
KB902344 (details...)
KB911564 (details...)
KB923198 (details...)
KB925470 (details...)
KB926251 (details...)
KB952069_WM9 on 12/12/2008 (details...)
Windows XP
KB941569 (details...)
SP0
KB941569 on 11/12/2007 (details...)
KB969497-IE8 on 23/05/2009 (details...)
KB969897-IE8 on 11/06/2009 (details...)
SP10
MSCOMPPACKV1 on 23/08/2008 (Microsoft Compression Client Pack 1.0 for Windows XP)
SP3
KB888111WXPSP2 on 09/10/2007 (details...)
KB893803V2 on 19/10/2007 (details...)
KB936929[SP] on 11/12/2008 (details...)
SP4
KB923561 on 15/04/2009 (details...)
KB938464 on 11/12/2008 (details...)
KB938464-V2 on 12/03/2009 (details...)
KB946648 on 11/12/2008 (details...)
KB950759 on 11/12/2008 (details...)
KB950760 on 15/06/2008 (details...)
KB950762 on 11/12/2008 (details...)
KB950974 on 11/12/2008 (details...)
KB951066 on 11/12/2008 (details...)
KB951072-V2 on 12/08/2008 (details...)
KB951376 on 11/12/2008 (details...)
KB951376-V2 on 11/12/2008 (details...)
KB951698 on 11/12/2008 (details...)
KB951748 on 11/12/2008 (details...)
KB951978 on 12/12/2008 (details...)
KB952004 on 15/04/2009 (details...)
KB952287 on 11/12/2008 (details...)
KB952954 on 11/12/2008 (details...)
KB953838 on 11/12/2008 (details...)
KB953839 on 12/08/2008 (details...)
KB954211 on 11/12/2008 (details...)
KB954550-V5 on 23/03/2009 (details...)
KB954600 on 12/12/2008 (details...)
KB954708 on 15/03/2009 (details...)
KB955069 on 11/12/2008 (details...)
KB955839 on 12/12/2008 (details...)
KB956390 on 11/12/2008 (details...)
KB956391 on 15/10/2008 (details...)
KB956572 on 15/04/2009 (details...)
KB956802 on 12/12/2008 (details...)
KB956803 on 11/12/2008 (details...)
KB956841 on 11/12/2008 (details...)
KB957095 on 11/12/2008 (details...)
KB957097 on 11/12/2008 (details...)
KB958215 on 12/12/2008 (details...)
KB958644 on 11/12/2008 (details...)
KB958690 on 12/03/2009 (details...)
KB959426 on 15/04/2009 (details...)
KB960225 on 12/03/2009 (details...)
KB960715 on 12/02/2009 (details...)
KB960803 on 15/04/2009 (details...)
KB961118 on 25/03/2009 (details...)
KB961373 on 15/04/2009 (details...)
KB961501 on 11/06/2009 (details...)
KB961503 on 30/04/2009 (details...)
KB963027 on 15/04/2009 (details...)
KB967715 on 28/02/2009 (details...)
KB968537 on 11/06/2009 (details...)
KB969898 on 11/06/2009 (details...)
KB970238 on 11/06/2009 (details...)
XML Paper Specification Shared Components Pack 1.0
XPSEPSC (XML Paper Specification Shared Components Pack 1.0)

06-19-2009, 12:53 PM	#1 (permalink)
nollieon Registered User Join Date: Jun 2009 Posts: 4 OS: XP	Network connections empty. Hey, i have a really bad problem. When i go to control panel - network connections it is empty and If I click the Advanced menu and then click Advanced Settings, only the [Remote Access connections] entry appears in the Connections list. In the device manager everything is fine and working. I do not know how the problem started, just one day i saw that the network connections folder was empty, also on the taskbar, the lan icon was missing. I have pretty much tried everything. Updated net adapter drivers. Deleted the old drivers in safe mode, then re installed the drivers. I did absolutely everything on the microsoft troubleshoot page. http://support.microsoft.com/kb/825826 Everything seems to work fine, i even can connect to the internet with a Buffalo usb air navigator. But i need the lan to connect to lan parties when i participate. I am writing this on my asus eee which is connected to my big computer. I can browse all the files on my big computer with my asus eee and vice versa. I´m getting quite desperate, I think my only option is to do a windows repair install. I do not know if this is a spyware or hardware problem. My computer is protected really good. I am using F-secure for spyware and virus protection, just did a full scan and did not find any viruses. I can run extra tests on the computer if necessary. Please help me if you can :). Thanks for reading. Belarc advisor showed me this: Computer Profile Summary Computer Name: Karel (in WORKGROUP) — Karel Profile Date: 19 June 2009 21:31:03 Advisor Version: 7.2x Windows Logon: Karel Kurjama Click here for Belarc's System Management products, for large and small companies. Operating System System Model Windows XP Professional Service Pack 3 (build 2600) Enclosure Type: Desktop Processor a Main Circuit Board b 2.50 gigahertz AMD Athlon 64 X2 Dual Core 256 kilobyte primary memory cache 512 kilobyte secondary memory cache Board: Gigabyte Technology Co., Ltd. M55S-S3 Bus Clock: 200 megahertz BIOS: Award Software International, Inc. FD 06/12/2007 Drives Memory Modules c,d 320.06 Gigabytes Usable Hard Drive Capacity 20.56 Gigabytes Hard Drive Free Space HL-DT-ST DVD-RAM GSA-H50L [CD-ROM drive] MagicISO Virtual DVD-ROM0000 [CD-ROM drive] PR2382Y CWD713Z [CD-ROM drive] PR2382Y CWD713Z SCSI CdRom Device [CD-ROM drive] SAMSUNG HD321KJ SCSI Disk Device (320.07 GB) -- drive 0 2048 Megabytes Installed Memory Slot 'A0' has 1024 MB Slot 'A1' has 1024 MB Slot 'A2' is Empty Slot 'A3' is Empty Local Drive Volumes c: (NTFS on drive 0) 320.06 GB 20.56 GB free Network Drives None detected Users (mouse over user name for details) Printers local user accounts last logon Administrator 18/06/2009 16:20:44 (admin) Karel Kurjama 19/06/2009 21:16:57 (admin) local system accounts Guest 19/06/2009 19:18:48 HelpAssistant never Kareleee never SUPPORT_388945a0 never Marks a disabled account; Marks a locked account Microsoft XPS Document Writer on XPSPort: Samsung SCX-4200 Series on \\EHEE\SamsungS Samsung SCX-4200 Series on \\ehee\Samsung SCX-4200 Series Controllers Display NVIDIA nForce Serial ATA Controller (2x) Primary IDE Channel [Controller] Secondary IDE Channel [Controller] Standard Dual Channel PCI IDE Controller Standard IDE/ESDI Hard Disk Controller NVIDIA GeForce 8600 GT [Display adapter] LGE L1953S [Monitor] (17.1"vis, February 2007) Bus Adapters Multimedia MagicISO SCSI Host Controller SCSI/RAID Host Controller Standard Enhanced PCI to USB Host Controller Standard OpenHCD USB Host Controller Realtek High Definition Audio Communications Other Devices Communications cable between two computers [Modem] 1394 Net Adapter BUFFALO WLI-U2-KG125S Wireless LAN Adapter Physical Address: 00:16:01:CF:58:9E NVIDIA nForce 10/100/1000 Mbps Ethernet primary APIPA Address: 169.254.35.37 / 16 Physical Address: 00:1A:4D:8C:86:49 Texas Instruments OHCI Compliant IEEE 1394 Host Controller Standard 101/102-Key or Microsoft Natural PS/2 Keyboard PS/2 Compatible Mouse NVIDIA Network Bus Enumerator USB Root Hub (2x) Virus Protection [Back to Top] F-Secure Internet Security 2008 8.00 Version 8.00 Realtime File Scanning On Missing Microsoft Security Hotfixes [Back to Top] These required security hotfixes (using the 06/09/2009 Microsoft Security Bulletin Summary) were not found installed. Note: CIS benchmarks require that Critical and Important severity security hotfixes must be installed. Q958687 - Critical (details...) Installed Microsoft Hotfixes [Back to Top] .NET Framework 2.0 Service Pack 2 KB958481 on 12/05/2009 (details...) .NET Framework 3.0 Service Pack 2 KB958483 on 12/05/2009 (details...) .NET Framework 3.5 SP1 KB958484 on 12/05/2009 (details...) Compatibility Pack for the 2007 Office system KB940289[SP] on 29/08/2008 (details...) KB951550 on 13/11/2008 (details...) KB951944 on 12/09/2008 (details...) KB954326 on 12/09/2008 (details...) KB969613 on 11/06/2009 (details...) KB969618 on 13/05/2009 (details...) KB969679 on 11/06/2009 (details...) MSXML 2 SP6 KB887606 (details...) MSXML 4 SP2 KB927978 (details...) MSXML 6 Service Pack 2 (KB954459) KB954459 on 13/11/2008 (details...) MSXML 6 SP0 KB927977 (details...) MSXML4SP2 KB936181 on 10/10/2007 (details...) KB954430 on 13/11/2008 (details...) Office XP Professional with FrontPage KB904018 on 16/10/2007 (details...) KB905649 on 16/10/2007 (details...) KB905758 on 16/10/2007 (details...) KB911701 on 16/10/2007 (details...) KB913471 on 16/10/2007 (details...) KB920816 on 16/10/2007 (details...) KB921596 on 13/08/2008 (details...) KB932031 on 15/06/2008 (details...) KB933399 on 15/04/2009 (details...) KB944423 on 15/06/2008 (details...) KB946985 on 15/06/2008 (details...) KB950129 on 15/06/2008 (details...) KB953405 on 12/09/2008 (details...) KB955440 on 13/08/2008 (details...) KB956464 on 15/10/2008 (details...) KB957646 on 11/06/2009 (details...) KB957781 on 13/05/2009 (details...) KB969602 on 11/06/2009 (details...) KB969680 on 11/06/2009 (details...) WGA SP0 KB892130 on 11/12/2008 (details...) Windows Media Connect SP0 WMCSETUP on 05/02/2006 (Windows Media Connect 2) Windows Media Format 11 SDK KB929399 (details...) SP0 KB929399 on 27/08/2008 (details...) Windows Media Player 10 KB936782_WMP10 (details...) SP0 KB895181 (details...) KB895316 (details...) KB912455 (details...) KB913800 (details...) KB923689 (details...) SP2 KB936782_WMP10 on 10/10/2007 (details...) Windows Media Player 11 KB936782_WMP11 (details...) KB939683 (details...) KB954154_WM11 (details...) KB959772_WM11 (details...) SP0 KB939683 on 27/08/2008 (details...) Windows Media Player 11 SP0 (continued) KB954154_WM11 on 12/09/2008 (details...) KB959772_WM11 on 12/03/2009 (details...) SP2 KB936782_WMP11 on 27/08/2008 (details...) Windows Media Player 6.4 SP0 KB925398 (details...) Windows Media Player KB952069_WM9 (details...) SP0 KB902344 (details...) KB911564 (details...) KB923198 (details...) KB925470 (details...) KB926251 (details...) KB952069_WM9 on 12/12/2008 (details...) Windows XP KB941569 (details...) SP0 KB941569 on 11/12/2007 (details...) KB969497-IE8 on 23/05/2009 (details...) KB969897-IE8 on 11/06/2009 (details...) SP10 MSCOMPPACKV1 on 23/08/2008 (Microsoft Compression Client Pack 1.0 for Windows XP) SP3 KB888111WXPSP2 on 09/10/2007 (details...) KB893803V2 on 19/10/2007 (details...) KB936929[SP] on 11/12/2008 (details...) SP4 KB923561 on 15/04/2009 (details...) KB938464 on 11/12/2008 (details...) KB938464-V2 on 12/03/2009 (details...) KB946648 on 11/12/2008 (details...) KB950759 on 11/12/2008 (details...) KB950760 on 15/06/2008 (details...) KB950762 on 11/12/2008 (details...) KB950974 on 11/12/2008 (details...) KB951066 on 11/12/2008 (details...) KB951072-V2 on 12/08/2008 (details...) KB951376 on 11/12/2008 (details...) KB951376-V2 on 11/12/2008 (details...) KB951698 on 11/12/2008 (details...) KB951748 on 11/12/2008 (details...) KB951978 on 12/12/2008 (details...) KB952004 on 15/04/2009 (details...) KB952287 on 11/12/2008 (details...) KB952954 on 11/12/2008 (details...) KB953838 on 11/12/2008 (details...) KB953839 on 12/08/2008 (details...) KB954211 on 11/12/2008 (details...) KB954550-V5 on 23/03/2009 (details...) KB954600 on 12/12/2008 (details...) KB954708 on 15/03/2009 (details...) KB955069 on 11/12/2008 (details...) KB955839 on 12/12/2008 (details...) KB956390 on 11/12/2008 (details...) KB956391 on 15/10/2008 (details...) KB956572 on 15/04/2009 (details...) KB956802 on 12/12/2008 (details...) KB956803 on 11/12/2008 (details...) KB956841 on 11/12/2008 (details...) KB957095 on 11/12/2008 (details...) KB957097 on 11/12/2008 (details...) KB958215 on 12/12/2008 (details...) KB958644 on 11/12/2008 (details...) KB958690 on 12/03/2009 (details...) KB959426 on 15/04/2009 (details...) KB960225 on 12/03/2009 (details...) KB960715 on 12/02/2009 (details...) KB960803 on 15/04/2009 (details...) KB961118 on 25/03/2009 (details...) KB961373 on 15/04/2009 (details...) KB961501 on 11/06/2009 (details...) KB961503 on 30/04/2009 (details...) KB963027 on 15/04/2009 (details...) KB967715 on 28/02/2009 (details...) KB968537 on 11/06/2009 (details...) KB969898 on 11/06/2009 (details...) KB970238 on 11/06/2009 (details...) XML Paper Specification Shared Components Pack 1.0 XPSEPSC (XML Paper Specification Shared Components Pack 1.0)