hi.
We need to have gmer log first before we start fixing your
computer. Something must be stopping gmer to complete its scans.
If you have the gmer.exe now, delete it please.
Redownload GMER from here:
http://www.gmer.net/files.php
Unzip it to the desktop.
---------------------------------
Open Notepad and copy/paste the contents in the code box below, into Notepad.
Code:
@copy /y gmer.exe gamer.exe
@Start gamer.exe -protect
Save this as
chaz.bat Choose to "Save type as - All Files"
It should look like this:
Place the batch next to gmer & double click
chaz.bat to launch it.
When the program opens and click on the
Rootkit tab.
Make sure all the boxes on the right of the screen are checked,
EXCEPT for 'Show All'.
Click on
Scan.
Once done click on the [
Save..] button, and in the File name area, type in "
ark.txt" or it will save as a .log file which cannot be uploaded to your post.
Save it where you can easily find it, such as your desktop.
Attach that ARK.txt in your next reply.
**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOKIT" entries
Mark