Tech Support Forum - View Single Post - HP Deskjet 3940 will not print wordpad documents

jwbam · 06-14-2009, 08:30 PM

Hello. My Deskjet 3940 will not print wordpad documents but it will print photos and I can print my received emails. When I try to print from wordpad the printer appears to be working it goes thru all the montions and makes all the sounds that it would make if it was printing but the paper comes out blank. I went to the HP site and they said since the printer will work they will not help me. Has anyone ever heard of this before? I've heard that people have had to purchase new printers when they installed vista. Any help would be appreciated.

06-14-2009, 08:30 PM	#1 (permalink)
jwbam Registered User Join Date: Jun 2009 Posts: 2 OS: windows vista home basic	HP Deskjet 3940 will not print wordpad documents Hello. My Deskjet 3940 will not print wordpad documents but it will print photos and I can print my received emails. When I try to print from wordpad the printer appears to be working it goes thru all the montions and makes all the sounds that it would make if it was printing but the paper comes out blank. I went to the HP site and they said since the printer will work they will not help me. Has anyone ever heard of this before? I've heard that people have had to purchase new printers when they installed vista. Any help would be appreciated.