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Old 06-14-2009, 03:53 PM   #1 (permalink)
AndreaLMT
Registered User
 
Join Date: Jun 2009
Posts: 1
OS: windows xp


Requesting Help with Virus/Spyware/SLOWWWW PC...

Hi I'd like to offer thanks in advance for those who volunteer their time to help us with our PC problems. I hope I have done everything exactly as you want it.

Since I downloaded the new version of IE, I seem to have some serious problems. I rarely download anything at all and I believe I am very careful about what I expose my computer to, but I have ended up with some serious problems it seems.

First of all, I use Avast Antivirus and update it every time I turn my computer on.

My firewall is the Webroot Desktop firewall.

My spyware program is Spybot Search and Destroy.

I have had some serious SLOW PC issues in the past few months. I have run every type of antivirus scan and spyware I can think of and it always comes up clean. I purchased Uniblue scanner to try and help this problem and it didn't help and now, I can't even open the program because it just freezes. I noticed that my browser is using up TONS of memory, up to 100% and then I have to restart my computer.

Now, in the past couple of days, I have had the red balloon popping up saying my "virus software is out of date and your computer might be at risk." When I clicked to check it out, my firewall attempted to block several programs, but I only was able to note 1 of the names which was, "Wscntfy.exe" Upon doing some research, I see that this may be a virus and that brought me to you.

I would really appreciate some help in getting my computer clean and running nicely. Some recommendations on which types of antivirus, malware detectors, and a firewall would be great too after I have gotten everything cleaned up so this doesn't happen again. I only have like 512 RAM and any suggestions on how to tweak my system to run only the necessary programs in the background would help me out until I can upgrade my PC.

Thanks so very much again. :)

~~~~~~~~~~~~~~~~~~~~~~~~~

Here is my DDS log



DDS (Ver_09-05-14.01) - NTFSx86
Run by Owner at 17:29:19.14 on Sun 06/14/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_03
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.511.130 [GMT -4:00]

AV: avast! antivirus 4.8.1335 [VPS 090614-0] *On-access scanning enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}
FW: Webroot Desktop Firewall *disabled* {AF0CFAAE-AAB5-450a-8C74-0DEEB429DF50}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Webroot\Desktop Firewall\wdfsvc.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\vphc700.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Apoint\Apntex.exe
C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
C:\Program Files\Philips\SPC 700NC PC Camera\TrayMin700.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Owner\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/ig?hl=en&source=iglk
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_03\bin\ssv.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [Performance Center] c:\program files\ascentive\performance center\ApcMain.exe -m
uRun: [Google Update] "c:\documents and settings\owner\local settings\application data\google\update\GoogleUpdate.exe" /c
uRun: [Uniblue RegistryBooster 2009] c:\program files\uniblue\registrybooster\RegistryBooster.exe /S
uRunOnce: [FlashPlayerUpdate] c:\windows\system32\macromed\flash\FlashUtil10a.exe
mRun: [Apoint] "c:\program files\apoint\Apoint.exe"
mRun: [NvCplDaemon] "RUNDLL32.EXE" c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] "nwiz.exe" /installquiet
mRun: [phc700] c:\windows\vphc700.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0_03\bin\jusched.exe"
mRun: [Webroot Desktop Firewall] "c:\program files\webroot\desktop firewall\WDF.exe"
mRun: [avast!] c:\progra~1\alwils~1\avast4\ashDisp.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\traymi~1.lnk - c:\program files\philips\spc 700nc pc camera\TrayMin700.exe
mPolicies-system: HideShutdownScripts = 0 (0x0)
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_03\bin\ssv.dll
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
DPF: {48DD0448-9209-4F81-9F6D-D83562940134} - hxxp://lads.myspace.com/upload/MySpaceUploader1006.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\Skype4COM.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============

R1 aswSP;avast! Self Protection;c:\windows\system32\drivers\aswSP.sys [2008-9-16 114768]
R1 pwipf6;pwipf6;c:\windows\system32\drivers\pwipf6.sys [2007-10-18 85848]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2008-9-16 20560]
R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast4\ashServ.exe [2008-9-16 138680]
R2 WDFNet;Webroot Desktop Firewall network service;c:\program files\webroot\desktop firewall\wdfsvc.exe [2007-10-20 353624]
R3 avast! Mail Scanner;avast! Mail Scanner;c:\program files\alwil software\avast4\ashMaiSv.exe [2008-9-16 254040]
R3 avast! Web Scanner;avast! Web Scanner;c:\program files\alwil software\avast4\ashWebSv.exe [2008-9-16 352920]
R3 GTICARD;GTICARD;c:\windows\system32\drivers\gticard.sys [2003-2-6 59328]
S3 phc700;USB PC Camera (SPC700NC);c:\windows\system32\drivers\phc700.sys [2005-6-7 644864]

=============== Created Last 30 ================

2009-06-07 16:15 <DIR> --d----- c:\program files\Trend Micro
2009-06-07 16:00 <DIR> -cd-h--- c:\docume~1\alluse~1\applic~1\{81D4BDA8-1F33-4633-B176-8A7E942ABDE1}

==================== Find3M ====================

2009-06-05 18:54 17,177 a------- c:\windows\system32\nvModes.dat
2008-09-21 11:50 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008092120080922\index.dat
2009-01-04 00:29 16,384 a--sh--- c:\windows\temp\cookies\index.dat
2009-01-04 00:29 16,384 a--sh--- c:\windows\temp\history\history.ie5\index.dat
2009-01-04 00:29 32,768 a--sh--- c:\windows\temp\temporary internet files\content.ie5\index.dat

============= FINISH: 17:30:10.69 ===============
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