Tech Support Forum - View Single Post - NEED HELP! dvd/cd-rom drives matshita uj-831Da

lauramama · 06-13-2009, 02:42 PM

Hi,

I have a Sony Vaio VGN-FS550 and my dvd/cd-rom drive matshita uj-831Da is not working. When I go to Device Manager, it says:

Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)

HELP! I need to install McAfee VirusScan Plus (my Norton expired yesterday) but my drive won't work!!! Do I have to buy a new drive?

I use Windows XP Home Edition.

Please help!
Laura

06-13-2009, 02:42 PM	#1 (permalink)
lauramama Registered User Join Date: Jun 2009 Posts: 1 OS: windows xp home edition	NEED HELP! dvd/cd-rom drives matshita uj-831Da Hi, I have a Sony Vaio VGN-FS550 and my dvd/cd-rom drive matshita uj-831Da is not working. When I go to Device Manager, it says: Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41) HELP! I need to install McAfee VirusScan Plus (my Norton expired yesterday) but my drive won't work!!! Do I have to buy a new drive? I use Windows XP Home Edition. Please help! Laura Last edited by lauramama; 06-13-2009 at 02:44 PM.