Hello and Welcome to TSF,
Its very possible the ink has dried up in the cartridge, this will happen
when just sitting there and not being used. You will need to buy new ones.
Tip: every week or 2, print a page or 2 just to keep the ink working
and fresh, if your not going to use it for awhile, 1 page will work probably.
You can also use the head cleaner under properties.
Go here for the driver and software:
http://support.dell.com/support/down...g=en&TabIndex=