Thread: Blank monitor
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Old 06-10-2009, 01:28 AM   #4 (permalink)
OldGrayGary
Mentor, Microsoft Support
 
Join Date: Jun 2006
Location: Woodland Hills, CA
Posts: 2,240
OS: Windows 98se/2000/XP/Vista


Re: Blank monitor

Hi all


Just in case:

If the system happens to have both an onboard video VGA connector (one built into the motherboard) and an add-on AGP (or PCI) video card, try:

1) power off & unplug the system.
2) remove the AGP (or PCI) card. (& plug the monitor cable into the onboard VGA connector)
3) reboot, but immediately enter Bios Setup during power-on [press the key or key-combo mentioned in the banner message or splash screen as the computer is starting "Press F1 (or F2, F10, Del, Esc, ...etc.) to Enter Setup"
4) in the Bios Setup screens, look for an entry to enable the onboard (or "integrated") video - and set it to Enabled. There may or may not be such an entry.
5) Exit Saving Changes.
6) test to see if the monitor displays OK with the onboard. Later on, you can replace & reinstall the add-on video card.

____________

If the system does not have onboard video:
1) Borrow or make a bootable CD (any sort, a Knoppix Live CD would be easy, or a UBCD) and test if the monitor displays OK when booted from a CD. If not, the video card may have failed to some degree.
2) Test things with another video card. All cards should be able to display a standard VGA screen in Safe Mode - it's the lowest common denominator of video functionality.


Best of luck
. . . Gary
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Last edited by OldGrayGary; 06-10-2009 at 01:29 AM.
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