Tech Support Forum - View Single Post - Internet browsers not working + other problems

Cchaos · 06-08-2009, 03:34 PM

Last night while I was surfing the Internet on Firefox, I was suddenly booted off for no apparent reason. When I tried to reconnect, it didn't start and I received a "Click OK to terminate this operation" error. When I tried using Internet Explorer, it did load, but it immediately booted me off when I tried to go to Google.

Naturally, I restarted my computer, and when I did, I noticed that it was taking twice as long to start up. When I finally got to my desktop, my screen kept freezing and unfreezing, leading me to believe that I was infected with some form of malware. I ran Avira's full system scan to find the problem, and when it was finished, I was greeted with about 26 individual trojans. Figuring that they were causing the problems, I fixed them. Unfortunately, that didn't do anything.

After uninstalling and reinstalling Firefox it works, but it's incredibly buggy and keeps freezing and unfreezing. I'm still using the first window I opened because I'm worried that it won't let me back in if I close the window.

Please help!

06-08-2009, 03:34 PM	#1 (permalink)
Cchaos Registered User Join Date: Apr 2009 Posts: 4 OS: Windows XP	Internet browsers not working + other problems Last night while I was surfing the Internet on Firefox, I was suddenly booted off for no apparent reason. When I tried to reconnect, it didn't start and I received a "Click OK to terminate this operation" error. When I tried using Internet Explorer, it did load, but it immediately booted me off when I tried to go to Google. Naturally, I restarted my computer, and when I did, I noticed that it was taking twice as long to start up. When I finally got to my desktop, my screen kept freezing and unfreezing, leading me to believe that I was infected with some form of malware. I ran Avira's full system scan to find the problem, and when it was finished, I was greeted with about 26 individual trojans. Figuring that they were causing the problems, I fixed them. Unfortunately, that didn't do anything. After uninstalling and reinstalling Firefox it works, but it's incredibly buggy and keeps freezing and unfreezing. I'm still using the first window I opened because I'm worried that it won't let me back in if I close the window. Please help!