Tech Support Forum - View Single Post - Playing an online game disconnects me from the internet entirely

Mipchunk · 06-07-2009, 01:20 AM

Hello, I've been having this problem frequently as of late, and I don't understand why this is happening. I am using a Netgear CG814GCMR cable modem / router. I have tried disabling my Windows firewall and using DMZ. My problem is thus:

Whenever I play a game online, it will immediately disconnect me from the internet. Complete disconnection. Currently, this has happened consistently in both Supreme Commander and Call of Duty 4, but I suspect think this might have also happened in other games as well. When I quit the game, I will not be able to access the internet for as long as 10 minutes. I can't even access my router by entering in the IP. However, the router is still working, as others connected to it can still use the internet. Windows is unable to diagnose the connection problem.

Also note that this problem does NOT always occur - I estimate the chances at somewhere around 50%. However, these chances are far too high, since my internet connection will go down for many minutes before I can try connecting to my online game again.

06-07-2009, 01:20 AM	#1 (permalink)
Mipchunk Registered User Join Date: Jun 2009 Posts: 4 OS: Windows Vista Business x64	Playing an online game disconnects me from the internet entirely Hello, I've been having this problem frequently as of late, and I don't understand why this is happening. I am using a Netgear CG814GCMR cable modem / router. I have tried disabling my Windows firewall and using DMZ. My problem is thus: Whenever I play a game online, it will immediately disconnect me from the internet. Complete disconnection. Currently, this has happened consistently in both Supreme Commander and Call of Duty 4, but I suspect think this might have also happened in other games as well. When I quit the game, I will not be able to access the internet for as long as 10 minutes. I can't even access my router by entering in the IP. However, the router is still working, as others connected to it can still use the internet. Windows is unable to diagnose the connection problem. Also note that this problem does NOT always occur - I estimate the chances at somewhere around 50%. However, these chances are far too high, since my internet connection will go down for many minutes before I can try connecting to my online game again.