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**williamkidd** · 06-02-2009, 03:16 AM

Hi DotaAndy,

It looks like a character encoding issue. Check to see if the following options match yours in Firefox. If they don't then make a note of what is there, just in case we need to change back to it, and then change to the values listed. These are the default values for FF3 on my XP system which is US based.

1. View > Character Encoding > Auto-Detect = Off
2. View > Character Encoding = Unicode (UTF-8)
3. Tools > Options > Content > Advanced under Fonts & Colors > Character Encoding = Western (ISO-8859-1)

Check the page again if you made any changes and let us know if it displays correctly. I was able to view that page correctly on two different systems with these settings.

06-02-2009, 03:16 AM	#2 (permalink)
williamkidd Senior Trainee Analyst (SH) Join Date: May 2009 Posts: 34 OS: Vista Home Premium SP1/Win7 RC	Re: help with imeem Hi DotaAndy, It looks like a character encoding issue. Check to see if the following options match yours in Firefox. If they don't then make a note of what is there, just in case we need to change back to it, and then change to the values listed. These are the default values for FF3 on my XP system which is US based. 1. View > Character Encoding > Auto-Detect = Off 2. View > Character Encoding = Unicode (UTF-8) 3. Tools > Options > Content > Advanced under Fonts & Colors > Character Encoding = Western (ISO-8859-1) Check the page again if you made any changes and let us know if it displays correctly. I was able to view that page correctly on two different systems with these settings.