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sghord · 05-28-2009, 09:00 PM

Hi John. I looked;on the modem and found this information; Ambit, Model No. U10C018. It also said "class b digital" on it and at the top it had a cable RF Mac Address. It is the modem that Suddenlink supplies us with for our cable internet.

As far as disabling the SPI feature on the router...I'm scratching my head right now. I'm not that technically inclined.

If this helps, my son's laptop works just fine and he can get into his emails with no problem...which makes me think something on MY laptop needs to be adjusted.

I will do whatever you suggest. THanks so much for taking time to answer this.
Stacy

05-28-2009, 09:00 PM	#3 (permalink)
sghord Registered User Join Date: May 2009 Posts: 4 OS: windows xp professional	Re: new router/can't open email Hi John. I looked;on the modem and found this information; Ambit, Model No. U10C018. It also said "class b digital" on it and at the top it had a cable RF Mac Address. It is the modem that Suddenlink supplies us with for our cable internet. As far as disabling the SPI feature on the router...I'm scratching my head right now. I'm not that technically inclined. If this helps, my son's laptop works just fine and he can get into his emails with no problem...which makes me think something on MY laptop needs to be adjusted. I will do whatever you suggest. THanks so much for taking time to answer this. Stacy