Tech Support Forum - View Single Post - Help Needed W/ Trojan/Mallware Infection.

RossSewage · 05-19-2009, 09:06 AM

Gringo,

Even in safe mode I am unable to log into either account. Same as before: I get logged out immediately after trying to log in. Computer is running slower than before to the point where the mouse is lagging when trying to click on user icon.

Also, I've noticed a third account has been created "administrator". I didn't create it myself, and only noticed it after booting in safe mode.

I believe I possess the necessary disks:

- Driver and Utilities...Dell Dimension Resource CD w/ device drivers, diagnostics and utilities & computer documentation

- OS Reinstallation CD for XP Home Edition.

Am I missing anything?

05-19-2009, 09:06 AM	#6 (permalink)
RossSewage Registered User Join Date: May 2009 Posts: 8 OS: XP	Re: Help Needed W/ Trojan/Mallware Infection. Gringo, Even in safe mode I am unable to log into either account. Same as before: I get logged out immediately after trying to log in. Computer is running slower than before to the point where the mouse is lagging when trying to click on user icon. Also, I've noticed a third account has been created "administrator". I didn't create it myself, and only noticed it after booting in safe mode. I believe I possess the necessary disks: - Driver and Utilities...Dell Dimension Resource CD w/ device drivers, diagnostics and utilities & computer documentation - OS Reinstallation CD for XP Home Edition. Am I missing anything?