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hea1894 · 05-16-2009, 09:07 PM

Hi everyone,

I have a 5 month old 120gb iPod Classic and Windows Vista on my computer. Yesterday I was cleaning and dropped my iPod on the floor. I picked it up and tried to restart it, like I usually do, and the iPod went into the mode that it's currently in. The screen has a black flashing circle with a slash and a charging battery in the corner with Do Not Disconnect underneath it. The screen doesn't have the words Disk Mode anywhere on it.

Normally I would just restore it, but iTunes doesn't like my iPod and will only get through extracting software before saying that error 1439 has occurred and my iPod can't be restored.

I tried putting my iPod into Disk Mode, but that did nothing, because my computer and iTunes didn't recognize it. I've been looking for an hour and no one has had the same situation as I do, and no one has instructions for Windows Vista users to restore their iPods without using iTunes.

HELP. Thank you!

05-16-2009, 09:07 PM	#1 (permalink)
hea1894 Registered User Join Date: May 2009 Posts: 1 OS: Windows Vista	iPod Classic won't restore Hi everyone, I have a 5 month old 120gb iPod Classic and Windows Vista on my computer. Yesterday I was cleaning and dropped my iPod on the floor. I picked it up and tried to restart it, like I usually do, and the iPod went into the mode that it's currently in. The screen has a black flashing circle with a slash and a charging battery in the corner with Do Not Disconnect underneath it. The screen doesn't have the words Disk Mode anywhere on it. Normally I would just restore it, but iTunes doesn't like my iPod and will only get through extracting software before saying that error 1439 has occurred and my iPod can't be restored. I tried putting my iPod into Disk Mode, but that did nothing, because my computer and iTunes didn't recognize it. I've been looking for an hour and no one has had the same situation as I do, and no one has instructions for Windows Vista users to restore their iPods without using iTunes. HELP. Thank you!