Tech Support Forum - View Single Post - [SOLVED] installer is freezing (stop responding)

BennyZars · 05-13-2009, 06:03 PM

now i notice that im having problem on installation.

when i try to install games through game installer. (game installer that you download from the net ex. Atlantica online).

when i click the installer it stop responding. and when i close that by task manager it freezes. i need to restart my computer.

i thought that particular game installer has a problem but when i tried some game installer that i already had in my pc it still freezes, stop responding.

i tried to install some small size application and i notice that it stop responding for a sec. and then it activates. its like my computer is having a hard time to run the installation.

please help me to fixed this problem.

some infos:
1.) i turn off the kaspersky but thel installation still freezes.
2.) do you think some microsoft updates make it like that?. because i started to turn on the automatic updates.
3.) i scan my computer with malwarebytes and nothing detected. i also perform a quick scan with kaspersky the same outcome also.
4.) i frequently use ctf cleaner

edited:

i google search and one information said that i should check the device manager if there is a yellow mark
ilook at the device manager and there is yellow question mark in "other devices -> sm bus controller". but i dont know if it has something to do with this problem..

05-13-2009, 06:03 PM	#1 (permalink)
BennyZars Registered User Join Date: Apr 2009 Posts: 18 OS: xp	[SOLVED] installer is freezing (stop responding) now i notice that im having problem on installation. when i try to install games through game installer. (game installer that you download from the net ex. Atlantica online). when i click the installer it stop responding. and when i close that by task manager it freezes. i need to restart my computer. i thought that particular game installer has a problem but when i tried some game installer that i already had in my pc it still freezes, stop responding. i tried to install some small size application and i notice that it stop responding for a sec. and then it activates. its like my computer is having a hard time to run the installation. please help me to fixed this problem. some infos: 1.) i turn off the kaspersky but thel installation still freezes. 2.) do you think some microsoft updates make it like that?. because i started to turn on the automatic updates. 3.) i scan my computer with malwarebytes and nothing detected. i also perform a quick scan with kaspersky the same outcome also. 4.) i frequently use ctf cleaner edited: i google search and one information said that i should check the device manager if there is a yellow mark ilook at the device manager and there is yellow question mark in "other devices -> sm bus controller". but i dont know if it has something to do with this problem..