Tech Support Forum - View Single Post - Tom Clancy,s 'HAWX' (Ubisoft) wont install

flingstop1 · 05-13-2009, 09:00 AM

There is no reaction when DVD-ROM put into tray. The icon which usually changes to the one for the game does not alter. And after a while 'Please insert disc into Drive' appears on the screen. The DVD tray light comes on but does not flash. Tried on someone elses computer and the game loads normally. Reported to UBisoft support with DxDiag file but their answer was to 'refer to my PC manufacturer as the info submitted (presumably in the DXDIAG) does not show any C Drive or DVD -ROM' Can't understand this as other game DVD-ROMs will load normally. On my PC the main drive is 'C' and the DVD drive is 'D'
System - AMD Athlon(tm)64X2 Dual Core processor 4200 + 2.2GHz. "GB of RAM.- 279GB hardrive. WindowXP with Service Pack 3. The system was built for me 3 years ago and has worked satisfactorily although I do sometimes have a problem if I want to watch a film on DVD. Any ideas?

05-13-2009, 09:00 AM	#1 (permalink)
flingstop1 Registered User Join Date: Feb 2009 Posts: 17 OS: Windows XP home edition	Tom Clancy,s 'HAWX' (Ubisoft) wont install There is no reaction when DVD-ROM put into tray. The icon which usually changes to the one for the game does not alter. And after a while 'Please insert disc into Drive' appears on the screen. The DVD tray light comes on but does not flash. Tried on someone elses computer and the game loads normally. Reported to UBisoft support with DxDiag file but their answer was to 'refer to my PC manufacturer as the info submitted (presumably in the DXDIAG) does not show any C Drive or DVD -ROM' Can't understand this as other game DVD-ROMs will load normally. On my PC the main drive is 'C' and the DVD drive is 'D' System - AMD Athlon(tm)64X2 Dual Core processor 4200 + 2.2GHz. "GB of RAM.- 279GB hardrive. WindowXP with Service Pack 3. The system was built for me 3 years ago and has worked satisfactorily although I do sometimes have a problem if I want to watch a film on DVD. Any ideas?