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Manager, Networking Forums
Join Date: Sep 2002
Location: S.E. Pennsylvania, US
Posts: 41,711
OS: Windows 7, XP-Pro, Vista, Linux
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Re: Lost Internet Connectivity After Norton Uninstall
I'm assuming XP here.
TCP/IP stack repair options for use with Windows XP with SP2/SP3.
Start, Run, CMD to open a command prompt:
In the command prompt window that opens, type type the following commands:
Note: Type only the text in bold for the following commands.
Reset TCP/IP stack to installation defaults, type: netsh int ip reset reset.log
Reset WINSOCK entries to installation defaults, type: netsh winsock reset catalog
Reboot the machine.
Then I'd like to see this with the cable connected to the router/modem.
Hold the Windows key and press R, then type CMD to open a command prompt:
In the command prompt window that opens, type type the following command:
Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.
IPCONFIG /ALL
Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
Paste the results in a message here.
If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
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