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Old 05-10-2009, 06:07 PM   #2 (permalink)
johnwill
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Join Date: Sep 2002
Location: S.E. Pennsylvania, US
Posts: 41,623
OS: Windows 7, XP-Pro, Vista, Linux


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Re: New Gigabit ethernet card & Verizon

I'd say the card is bad if you installed the drivers correctly. Of course, we'd have to see some diagnostics to be sure what is happening. Since I have Verizon FiOS and gigabit all around, clearly this is not a Verizon issue.


With the failing card plugged in and connected with a wired connection, please do this.


Hold the Windows key and press R, then type devmgmt.msc

Please respond to all the following steps.
  1. Under Network adapters, please tell me all the devices listed.
  2. Are there any devices under Network adapters that have a red x displayed?
  3. Also, are there any devices anywhere in the Device Manager display with yellow ? or ! displayed?



Next, I'd like to see this.


Hold the Windows key and press R, then type CMD to open a command prompt:

In the command prompt window that opens, type type the following command:

Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
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