Tech Support Forum - View Single Post - Hijacked by popups, hopefully a quick fix; log inside

CTSNKY · 03-21-2005, 07:12 PM

I think we can do without all of the "crap" references.......thanks.

==============

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open browsers when you are following the procedures below.

Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that 'Display the contents of system folders' is checked. Windows XP's search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that Search system folders, Search hidden files and folders, and Search subfolders are checked.

For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep).

Turn off system restore by right clicking on My Computer and go to Properties->System Restore and check the box for Turn off System Restore. Click Apply and then OK. Restart your computer. After we are finished with your log file and verified that it's clean, you may turn it back on and create a new restore point.

The Temp folders should be cleaned out periodically as installation programs and hijack programs leave a lot of junk there. Download CleanUp! (Alternate Link if main link don't work) and install it. Run CleanUp! and click on CleanUp! button. When it asks you if you want to logoff, click on Yes.

Reboot into Safe Mode (hit F8 key until menu shows up). Make sure to close any open browsers. Go into HijackThis->Config->Misc. Tools->Open process manager. Select the following and click Kill process for each one if they are still listed (they shouldn't be - but double check it):

C:\Program Files\Media Access\MediaAccK.exe
C:\WINDOWS\system\mmedx.exe
C:\Program Files\Media Access\MediaAccess.exe
C:\WINDOWS\System32\ilsut.exe
C:\WINDOWS\System32\ipx3d2ag.exe
C:\Program Files\AutoUpdate\AutoUpdate.exe
C:\Documents and Settings\Tim\Application Data\twia.exe
C:\Program Files\CxtPls\CxtPls.exe
C:\WINDOWS\system32\w?nlogon.exe
C:\windows\system32\jjqznhqv.exe

Uninstall the following via the Add/Remove Panel (Start->(Settings)->Control Panel->Add/Remove Programs) if they exist:

AutoUpdate
CxtPls
EliteBar
Media Access

Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://searchmiracle.com/sp.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://searchmiracle.com/sp.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://searchmiracle.com/sp.php
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.searchmiracle.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://searchmiracle.com/sp.php
R3 - Default URLSearchHook is missing
O2 - BHO: CeresObj Class - {00000049-8F91-4D9C-9573-F016E7626484} - C:\WINDOWS\ceres.dll
O2 - BHO: &EliteBar - {28CAEFF3-0F18-4036-B504-51D73BD81ABC} - C:\WINDOWS\ELITET~1\ELITET~2.DLL
O4 - HKLM\..\Run: [PaciSoft] C:\WINDOWS\System32\pacis.exe
O4 - HKLM\..\Run: [exp.exe] C:\WINDOWS\System32\exp.exe
O4 - HKLM\..\Run: [WinTask driver] C:\WINDOWS\System32\wintask.exe
O4 - HKLM\..\Run: [farmmext] C:\WINDOWS\farmmext.exe
O4 - HKLM\..\Run: [jjqznhqv] c:\windows\system32\jjqznhqv.exe
O4 - HKLM\..\Run: [Media Access] C:\Program Files\Media Access\MediaAccK.exe
O4 - HKLM\..\Run: [etbrun] c:\windows\system32\eliteifc32.exe
O4 - HKLM\..\Run: [AutoLoaderAproposClient] "C:\WINDOWS\System32\cxtpls_loader.exe" /HideUninstall /HideDir /PC=CP.SAV /ShowLegalNote=nonbranded
O4 - HKLM\..\Run: [47Fg37j] ipx3d2ag.exe
O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"
O4 - HKCU\..\Run: [LwwmRXH5e] ilsut.exe
O4 - HKCU\..\Run: [Waaa] C:\Documents and Settings\Tim\Application Data\twia.exe
O4 - HKCU\..\Run: [Knmhkgm] C:\WINDOWS\System32\w?nlogon.exe

Delete the following Files/Folders (delete folders if no filename is specified) according to their directory (if none, just do a search for them) and delete them if they exist:

C:\Documents and Settings\Tim\Application Data\twia.exe
C:\Program Files\AutoUpdate\
C:\Program Files\CxtPls\
C:\Program Files\Media Access\
C:\WINDOWS\ceres.dll
C:\WINDOWS\ELITET (something…..folder name)
C:\WINDOWS\farmmext.exe
C:\WINDOWS\farmmext.ini
C:\WINDOWS\system\mmedx.exe
C:\WINDOWS\System32\cxtpls_loader.exe
c:\windows\system32\eliteifc32.exe
C:\WINDOWS\System32\exp.exe
C:\WINDOWS\System32\ilsut.exe
C:\WINDOWS\System32\ipx3d2ag.exe
C:\windows\system32\jjqznhqv.exe
C:\WINDOWS\System32\pacis.exe
C:\WINDOWS\system32\w?nlogon.exe
C:\WINDOWS\System32\wintask.exe

Also delete ALL those EXE and DLL files (in their corresponding directory) listed above in RED.

Reboot into Normal Mode and run new HijackThis scan. If there were some entries that didn't show up in Safe Mode, you may check and fix those that appear now in normal mode (if you do that, make sure to run a new scan again). Save the log file and run KRC HijackThis Analyzer in the same folder to get the result.txt log. Just post the contents of the result.txt file in the forum.

===========

Let's use a program to scan for any trojans that may exist. Download TDS-3. Learn how to use it here. Make sure to update it after you installed it. You can get the manual updates here. When you launch the program, it will scan your memory for running processes. This will take less than 30 seconds. Next go to System Testing on the menu and choose Full System Scan. After that's finished, post the log file by selecting everything on the top pane (select from bottom to top). If any alarms are found, it will be listed in the bottom window. Please copy and paste that here also if it applies.

03-21-2005, 07:12 PM	#6 (permalink)
CTSNKY Knower of all that is MS Join Date: Aug 2004 Posts: 10,755 OS: (multiple machines) 95, 98, 2K & XP Home & Pro	I think we can do without all of the "crap" references.......thanks. ============== Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open browsers when you are following the procedures below. Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that 'Display the contents of system folders' is checked. Windows XP's search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that Search system folders, Search hidden files and folders, and Search subfolders are checked. For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep). Turn off system restore by right clicking on My Computer and go to Properties->System Restore and check the box for Turn off System Restore. Click Apply and then OK. Restart your computer. After we are finished with your log file and verified that it's clean, you may turn it back on and create a new restore point. The Temp folders should be cleaned out periodically as installation programs and hijack programs leave a lot of junk there. Download CleanUp! (Alternate Link if main link don't work) and install it. Run CleanUp! and click on CleanUp! button. When it asks you if you want to logoff, click on Yes. Reboot into Safe Mode (hit F8 key until menu shows up). Make sure to close any open browsers. Go into HijackThis->Config->Misc. Tools->Open process manager. Select the following and click Kill process for each one if they are still listed (they shouldn't be - but double check it): C:\Program Files\Media Access\MediaAccK.exe C:\WINDOWS\system\mmedx.exe C:\Program Files\Media Access\MediaAccess.exe C:\WINDOWS\System32\ilsut.exe C:\WINDOWS\System32\ipx3d2ag.exe C:\Program Files\AutoUpdate\AutoUpdate.exe C:\Documents and Settings\Tim\Application Data\twia.exe C:\Program Files\CxtPls\CxtPls.exe C:\WINDOWS\system32\w?nlogon.exe C:\windows\system32\jjqznhqv.exe Uninstall the following via the Add/Remove Panel (Start->(Settings)->Control Panel->Add/Remove Programs) if they exist: AutoUpdate CxtPls EliteBar Media Access Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any): R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://searchmiracle.com/sp.php R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://searchmiracle.com/sp.php R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://searchmiracle.com/sp.php R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.searchmiracle.com/ R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://searchmiracle.com/sp.php R3 - Default URLSearchHook is missing O2 - BHO: CeresObj Class - {00000049-8F91-4D9C-9573-F016E7626484} - C:\WINDOWS\ceres.dll O2 - BHO: &EliteBar - {28CAEFF3-0F18-4036-B504-51D73BD81ABC} - C:\WINDOWS\ELITET~1\ELITET~2.DLL O4 - HKLM\..\Run: [PaciSoft] C:\WINDOWS\System32\pacis.exe O4 - HKLM\..\Run: [exp.exe] C:\WINDOWS\System32\exp.exe O4 - HKLM\..\Run: [WinTask driver] C:\WINDOWS\System32\wintask.exe O4 - HKLM\..\Run: [farmmext] C:\WINDOWS\farmmext.exe O4 - HKLM\..\Run: [jjqznhqv] c:\windows\system32\jjqznhqv.exe O4 - HKLM\..\Run: [Media Access] C:\Program Files\Media Access\MediaAccK.exe O4 - HKLM\..\Run: [etbrun] c:\windows\system32\eliteifc32.exe O4 - HKLM\..\Run: [AutoLoaderAproposClient] "C:\WINDOWS\System32\cxtpls_loader.exe" /HideUninstall /HideDir /PC=CP.SAV /ShowLegalNote=nonbranded O4 - HKLM\..\Run: [47Fg37j] ipx3d2ag.exe O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe" O4 - HKCU\..\Run: [LwwmRXH5e] ilsut.exe O4 - HKCU\..\Run: [Waaa] C:\Documents and Settings\Tim\Application Data\twia.exe O4 - HKCU\..\Run: [Knmhkgm] C:\WINDOWS\System32\w?nlogon.exe Delete the following Files/Folders (delete folders if no filename is specified) according to their directory (if none, just do a search for them) and delete them if they exist: C:\Documents and Settings\Tim\Application Data\twia.exe C:\Program Files\AutoUpdate\ C:\Program Files\CxtPls\ C:\Program Files\Media Access\ C:\WINDOWS\ceres.dll C:\WINDOWS\ELITET (something…..folder name) C:\WINDOWS\farmmext.exe C:\WINDOWS\farmmext.ini C:\WINDOWS\system\mmedx.exe C:\WINDOWS\System32\cxtpls_loader.exe c:\windows\system32\eliteifc32.exe C:\WINDOWS\System32\exp.exe C:\WINDOWS\System32\ilsut.exe C:\WINDOWS\System32\ipx3d2ag.exe C:\windows\system32\jjqznhqv.exe C:\WINDOWS\System32\pacis.exe C:\WINDOWS\system32\w?nlogon.exe C:\WINDOWS\System32\wintask.exe Also delete ALL those EXE and DLL files (in their corresponding directory) listed above in RED. Reboot into Normal Mode and run new HijackThis scan. If there were some entries that didn't show up in Safe Mode, you may check and fix those that appear now in normal mode (if you do that, make sure to run a new scan again). Save the log file and run KRC HijackThis Analyzer in the same folder to get the result.txt log. Just post the contents of the result.txt file in the forum. =========== Let's use a program to scan for any trojans that may exist. Download TDS-3. Learn how to use it here. Make sure to update it after you installed it. You can get the manual updates here. When you launch the program, it will scan your memory for running processes. This will take less than 30 seconds. Next go to System Testing on the menu and choose Full System Scan. After that's finished, post the log file by selecting everything on the top pane (select from bottom to top). If any alarms are found, it will be listed in the bottom window. Please copy and paste that here also if it applies. __________________ GO BIG BLUE!!