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Yes, that shield is for Microsoft update. You should not have installed SP2 yet. You need to remove this infection first because Microsoft will start acting up if SP2 is installed on a unstable system (like you have right now).
You have the iGetNet infection. Look2Me might be here also. So you will need to run those programs we asked previously (hold on to the others that you didn't use yet, we'll use them later).
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Please do NOT PM me. Post whatever questions you may have in the forum and we will take a look at it when we get to it. If you have waited for more than 3 days, you may then and ONLY then PM me for assistance. I will take a look at it.
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