Tech Support Forum - View Single Post - Samsung Trance "MTP" Device won't start (code 10)

NickSmith.Biz · 05-02-2009, 12:35 PM

Thank you for your reply, the drivers should install by themselves. It shouldnt even be using the mass storage driver, it is supposed to auto install as MTP but it is not being recognized as an MTP device, and i cannot switch to MTP since that option does not show up when i add hardware manually. I can install MTP by itself and there will be a yellow code 10 alert there as well since it is not detecting anything there. The phone should be read as an MTP device, because it is not really mass storage in that sense. its for music.

"in the device manager click on view at the top and in the dropdown
show hidden devices
then uninstall all listed usb items
turn the computer off
unplug usb plugs
reboot twice
replug in the usb plugs"

I did all of that just to say I did, I don't think the usb port drivers are the problem. Why can't I choose what type of device the phone is recognized as. It is MTP, but will not be recognized as such. I plug it in and it says mass storage drive, which of course it isnt, so ofcourse it will not start (code 10)

it is supposed to start as an MTP device only, and show up as a phone not as a drive. Is there a way to stop it from being seen as a mass storage drive? or rather is there a way to make it recognizably MTP.

05-02-2009, 12:35 PM	#3 (permalink)
NickSmith.Biz Registered User Join Date: May 2009 Location: Stone Mountain, GA Posts: 6 OS: XP Sp3 Pro	Thank you for your reply, the drivers should install by themselves. It shouldnt even be using the mass storage driver, it is supposed to auto install as MTP but it is not being recognized as an MTP device, and i cannot switch to MTP since that option does not show up when i add hardware manually. I can install MTP by itself and there will be a yellow code 10 alert there as well since it is not detecting anything there. The phone should be read as an MTP device, because it is not really mass storage in that sense. its for music. "in the device manager click on view at the top and in the dropdown show hidden devices then uninstall all listed usb items turn the computer off unplug usb plugs reboot twice replug in the usb plugs" I did all of that just to say I did, I don't think the usb port drivers are the problem. Why can't I choose what type of device the phone is recognized as. It is MTP, but will not be recognized as such. I plug it in and it says mass storage drive, which of course it isnt, so ofcourse it will not start (code 10) it is supposed to start as an MTP device only, and show up as a phone not as a drive. Is there a way to stop it from being seen as a mass storage drive? or rather is there a way to make it recognizably MTP. Last edited by dai; 05-03-2009 at 03:05 AM.